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patriceb14484016
patriceb14484016
Participant
October 3, 2023
Answered

Incompatibilité Acrobat / macOS 14 Sonoma

  • October 3, 2023
  • 4 replies
  • 2132 views

Bonjour, l'un d'entre vous a-t-il téléchargé le nouveau système d'exploitation Sonoma 14.0 sur Mac et réussi à faire fonctionner Acrobat Pro dessus ? L'assistance Adobe ne sait pas répondre.

 

 

 

[macOS 14 Sonoma added to subject]

 

 

    This topic has been closed for replies.
    Correct answer Meenakshi Negi

    Hi All,

     

    The latest Adobe Acrobat version (23.06.20360) released addresses this issue. Please update the application to the newest version using the following steps:

    - In Acrobat, go to Menu > Help
    - Select "Check for Updates."

     

    For more information about the new release, refer to the following link: Adobe Acrobat Release Notes.


    Let us know how it goes.


    Thanks,
    Meenakshi

    4 replies

    Meenakshi Negi
    Meenakshi NegiCorrect answer
    Legend
    October 20, 2023

    Hi All,

     

    The latest Adobe Acrobat version (23.06.20360) released addresses this issue. Please update the application to the newest version using the following steps:

    - In Acrobat, go to Menu > Help
    - Select "Check for Updates."

     

    For more information about the new release, refer to the following link: Adobe Acrobat Release Notes.


    Let us know how it goes.


    Thanks,
    Meenakshi

      Meenakshi Negi
      Meenakshi Negi
      Legend
      October 11, 2023

      Hi All,

       

      Thank you for reaching out.

       

      We are aware of the Acrobat printing issues with the latest Mac OS Sonoma. The team is working on this.

      In the meantime, please use the workaround: In the print dialog, click the "Advanced" button and choose "Print As Image". Check if that helps.

      We will get back to you if we require any information for further investigation of this issue, and we appreciate your patience.

       

      Thanks,

      Meenakshi

      D
      Didier32735367fbry
      Participant
      October 5, 2023

      Bonjour, idem me concernant. Depuis que j'ai installé le nouveau système d'exploitation Sonomo 14.0 sur Mac, le 4 octobre,

      je n'ai pas réussi à faire fonctionner acrobat Pro dessus.

        M
        Michel328214261s70
        Participant
        October 10, 2023

        Même problème avec MacOS Sonoma. Acrobat Pro fonctionne mal et ne parvient pas à faire imprimer des PDF.

          J
          JEAN5FB0
          Participant
          October 10, 2023

          Bonjour je confirme aussi. Il est impossible d'imprimer et ADOBE ne propose pour l'instant aucune alternative ...

            jane-e
            Community Expert
            jane-eCommunity Expert
            Community Expert
            October 3, 2023

            @patriceb14484016 

             

            There are several threads on the Acrobat forums reporting issues with Sonoma. I've moved your post from Creative Cloud Desktop to Acrobat for you.

             

            Jane

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