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Participant
May 17, 2024
Answered

Indignação.

  • May 17, 2024
  • 1 reply
  • 256 views

Achei que havia cancelado minha conta e veio cobrança no mês posterior. Estou tentando a dias cancelar e fazer contato com o suporte, mas sempre dá como ocupado. Acabou de vir a 2º cobrança indevida, sem eu estar usando. Estou com tudo gravado e printado, se eu não conseguir cancelar e vir uma nova cobrança, vou Processar. Aguardo o retorno. 

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Correct answer Amal.

Hi @Felipe374689541los 

 

Hope you are doing well and thanks for reaching out.

 

This issue is better handled by our billing team. Please click on the Contact Us button in the lower right corner of the screen here  https://helpx.adobe.com/contact.html

 

~Amal

1 reply

Amal.
Community Manager
Amal.Community ManagerCorrect answer
Community Manager
May 17, 2024

Hi @Felipe374689541los 

 

Hope you are doing well and thanks for reaching out.

 

This issue is better handled by our billing team. Please click on the Contact Us button in the lower right corner of the screen here  https://helpx.adobe.com/contact.html

 

~Amal