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audreyking2486
Participant
February 8, 2017
Answered

Install Adobe Acrobat Pro in New Computer

  • February 8, 2017
  • 1 reply
  • 10954 views

Hi,

I purchased adobe acrobat pro (desktop version) a few years ago and installed it in my old computer. I have changed to a new computer now. Does it mean I have to buy the application again? Or can I somehow install the application in the new computer?

Regards,

Audrey

    This topic has been closed for replies.
    Correct answer John Waller

    audreyking2486 wrote:

    My version is Acrobat Pro (desktop)

    Which version exactly? There are lots of non-DC versions:

    • XI
    • X
    • 9
    • 8
    • 7
    • etc

    The link you sent seem to be for DC version only?

    The link is for DC, XI and X. It also includes a link to a page for versions 8 and 9.

    Download Pro or Standard versions of Acrobat DC, XI, or X

    1 reply

    John Waller
    Community Expert
    John WallerCommunity Expert
    Community Expert
    February 8, 2017

    Which version? Which operating system?

    Your new computer needs to run the same flavour operating system as your old one: if your old computer ran Windows, then your new one must too. Same if it's a Mac.

    To re-install you'll need your serial number:

    Find your serial number

    Download from

    Download Pro or Standard versions of Acrobat DC, XI, or X

    Install then enter your serial number.

    If you are no longer using Acrobat on your old computer then deactivate it via Help > Deactivate inside Acrobat.

    A
    audreyking2486Author
    Participant
    February 8, 2017

    Thanks. My version is Acrobat Pro (desktop) and not DC version. The link you sent seem to be for DC version only?

    My operating system is Apple macOS Sierra (new computer) and OS X (old computer)

    John Waller
    Community Expert
    John WallerCommunity ExpertCorrect answer
    Community Expert
    February 8, 2017

    audreyking2486 wrote:

    My version is Acrobat Pro (desktop)

    Which version exactly? There are lots of non-DC versions:

    • XI
    • X
    • 9
    • 8
    • 7
    • etc

    The link you sent seem to be for DC version only?

    The link is for DC, XI and X. It also includes a link to a page for versions 8 and 9.

    Download Pro or Standard versions of Acrobat DC, XI, or X

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