Install Adobe Acrobat XI Pro error

Question

I have been using my Adobe Acrobat XI Pro for years

Recently some trial for Acrobat Pro DC got on my computer and has been causing issues. I could not find PRO DC in the programs directory to uninstall so I uninstalled all of Acrobat XI Pro with the intent to reinstall and hopefully solve my problems.

Now I can't reinstall and I'm getting this error.

Error 1303 The installer has insufficient privileges to access this directory. The installation cannot continue. Log in as the administrator.

I am the owner of this laptop, there are no other user profiles so I am logged in as the administrator.

Adorobat · Accepted Answer

Hi ronl,As per the issue description mentioned above, you are facing issue when trying to install Acrobat XI on the machine, is that correct? Please try following troubleshooting steps:1- Uninstall Acrobat Pro DC on the machine using cleaner tool found here: Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs , restart the computer2- Locate Acrobat XI installer (.exe file) > right-click > Run as administrator3- If that doesn't work, try the troubleshooting steps given in the following help document"Error 1303: Installer has insufficient privileges" or "Error 1304: Error writing to file" | Install | Adobe Creative Su… Let us know if you need any help.Shivam

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