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annep79896332
Participant
April 30, 2017
Answered

Install fail for Acrobat Standard DC on new MacBook Pro

  • April 30, 2017
  • 1 reply
  • 1056 views

Setting up new MacBook Pro, bought an expensive adobe software download card. Set up account on Adobe, typed in code, verified, and downloaded. Tried to open to finish instal and got error message: "You can’t open the application “Acrobat_2015_Web_WWMUI(STD).exe” because Microsoft Windows applications are not supported on macOS." Latest Windows/Office suite is installed. Now what?

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Correct answer John Waller

The .exe file is for Windows.

Download the Mac version (.dmg file) from

Download Pro or Standard versions of Acrobat DC, XI, or X

Install then enter your serial number.

1 reply

John Waller
Community Expert
John WallerCommunity ExpertCorrect answer
Community Expert
April 30, 2017

The .exe file is for Windows.

Download the Mac version (.dmg file) from

Download Pro or Standard versions of Acrobat DC, XI, or X

Install then enter your serial number.

A
annep79896332Author
Participant
April 30, 2017

Thanks

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