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March 18, 2018
Question

installed Acrobat Pro 8.1 ... cannot run Distiller 4.0 ... cannot run 8.3 patch

  • March 18, 2018
  • 1 reply
  • 523 views

printer driver for Acrobat 4.06 Distiller always worked ... after installing 8.1 (download version since I can't activate from CD my anymore) ... Distiller 4 printer says it can't print because my system isn't activated ... whoa! ... it's been working fine for years!!

also I cannot install the last rollup patch for Acrobat 8 ... filename AcrobatUpd831_all_incr.msp (43,703,296 bytes) ... the 8.3 patch reports program may be missing, verify that the program to be upgraded exists and that I have the correct upgrade patch.

Windows XPsp3 (and yes, Microsoft is still providing maintenance patches for XP ... they just have to be integrated into the setup ISO) ... I'm 70 yrs old living on social security and don't have money to splash around (sorry! getting old ain't fun.)

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1 reply

kglad
Community Expert
Community Expert
March 18, 2018

uninstall acrobat (using the uninstaller)

clean per Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

remove the cache.db file from Program Files (x86)/Common Files/Adobe/Adobe PCD/cache/

restart your computer

follow the steps here to install cs3, https://helpx.adobe.com/creative-suite/kb/activation-fails-cs3-acrobat-8.html

if that fails read this, https://forums.adobe.com/thread/2385900