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Installed updates for PC, Adobe AcroCEF.exe - Application Error

New Here ,
Nov 12, 2024 Nov 12, 2024

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Hi all,

 

I updated my windows to the latest version last friday to Version 10.0.22631 Build 22631, ever since doing so Adobe would not combine files in the windows executable correctly. I uninstalled and reinstalled Adobe, and now I'm receiving the following error:

screenshot.png

I'm unable to use Adobe at all. Anyone else having this issue or know of a fix? 

TOPICS
Crash or freeze , General troubleshooting

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Adobe Employee ,
Nov 18, 2024 Nov 18, 2024

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Hi @Nicole27633767rhsn,

 

Hope you are doing well. Sorry for the trouble with Acrobat!

 

You might want to try the steps mentioned here: Resolve errors related to the AcroCEF/RdrCEF processes of Acrobat/Reader.

Also, repairing the application might be helpful. To do so, go to Menu-> Help-> Repair installation.

 

If neither works, please help us gather the logs from your machine: https://helpx.adobe.com/acrobat/kb/acrobat-diagnostics.html. Please make sure Procmon is selected. You can upload logs using this tool and share your Unique log ID with us. 

 

Look forward to hearing from you.

 

-Souvik

Community & Social Consultant | Document Cloud | Adobe

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