Internal Error dialog appeared. UI menu items disappeared

Forum|Forum|3 years ago
April 9, 2023
2 replies
993 views

Anyone have any solutions for this?????

I've done all the typicals - uninstalled, reinstalled, repair, etc.

Adobe (64 bit)

Bug

This topic has been closed for replies.

kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

L

Lenia29319035l27mAuthor

Participant

I put this question in the Adobe section. Was that not correct?

kglad

Community Expert

i've moved it to the acrobat forum which, i believe, is the best place to get help.

John T Smith

Community Expert

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html to remove programs before doing a fresh install

L

Lenia29319035l27mAuthor

Participant

I tried this but the same problem still exists.

Many thanks,

Lenia Pilkonis, CMKBD, RID, NCIDQ

PRIVATE information removed to foil scammers... Moderator

kglad

Community Expert

is this a problem with the cc desktop app?

acrobat?

what os?

and can you copy and paste here the error message.?

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