Internal Error dialog appeared. UI menu items disappeared

[Lenia29319035l27m]

Anyone have any solutions for this?????

Internal Error dialog appeared. UI menu items disappeared

I've done all the typicals - uninstalled, reinstalled, repair, etc.

Adobe (64 bit)

[John T Smith]

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html to remove programs before doing a fresh install

[Lenia29319035l27m]

I tried this but the same problem still exists.

Many thanks,

Lenia Pilkonis, CMKBD, RID, NCIDQ

PRIVATE information removed to foil scammers... Moderator

[kglad]

is this a problem with the cc desktop app?

acrobat?

what os?

and can you copy and paste here the error message.?

[Lenia29319035l27m]

Windows 11 Pro

I haven't opened any other programs under my CC but it seems to be Adobe that is the issue.

It's almost like the program hasn't loaded completely.

Yes, it's the desktop app.

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

<moved from using the community>

[Lenia29319035l27m]

I put this question in the Adobe section.  Was that not correct?

[kglad]

i've moved it to the acrobat forum which, i believe, is the best place to get help.