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T
TGBerland
Participant
July 17, 2013
Answered

Invoice

  • July 17, 2013
  • 42 replies
  • 42397 views

Where can I find the invoice for each month of my adobe creative cloud subscription? I need them for VAT-repporting. Only able to find the first one. Could I suggest sending the invoice (in legal form) on the monthly e-mail with subscription payment confirmation e-mail ? It would simplify my world at least.

    Correct answer Rajashree Bhattacharya

    Hi Mikkel,

    We do not send invoices any more, if you are still getting , can you please share the invoices by personal message.

    Regards

    Rajashree

    42 replies

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    KRupani
    Adobe Employee
    KRupani
    Adobe Employee
    July 19, 2013

    Hi TGBerland,

    Your request has been processed.

    Thanks

    Kapil

    KRupani
    Adobe Employee
    KRupani
    Adobe Employee
    July 17, 2013

    Hi TGBerland,

    For creative cloud team subscription unfortunately the invoices are not sent automatically.

    I would request you to please contact Adobe phone support at 800-443-8158 or or contact the chat support at

    http://helpx.adobe.com/x-productkb/policy-pricing/avl-help.html

    For the invoices you can contact Adobe support once in 3-4 months and the rep will send you the all the invoices you want.

    Incase if you want you can PM me the Adobe Id on the which you have the CC subscription and I wil send the invoices to the Team administrator's email.

    Thanks

    Kapil

    M
    Missteach
    Inspiring
    July 17, 2013

    I have just been on CHAT and was told I can 'manage' My Account to automatically send the invoice each month simply by logging in and then clicking MANAGE. However, there is no such option to view or set up repeat invoices to be sent when you log in and click on 'Manage'.

    So, how do I get invoices each month sent to me? My school said they can only reimburse me each month with an invoice.

      Kartikay_Sharma
      Kartikay_Sharma
      Participating Frequently
      July 17, 2013

      MissTeach,

      we are really very sorry for the trouble but as of right now the option to send the Invoices on a monthly basis is not yet available. How ever , what we can do is , you can please share your email add along with the order number in a private message with me and I will forward the Invoices to you over your email .

      Regards,

      Kartikay Sharma

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