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Is Acrobat Really Suitable for Online Form?

Explorer ,
Jan 28, 2024 Jan 28, 2024

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I created a pdf form for my web site  but I am having a nightmare getting it to function. There are so many issues with built-in browser readers, extensions in browsers, reader functionality, etc. that I am begining to wonder if this is even a viable solution. I've been researching for days trying to find "the solution" but so far no luck. 

 

Sometimes the "Submit" button is just disabled; sometimes I get "Form data cannot be submitted to provided server"; even when I force it to download rather than open in the browser I still find errors.

 

Should I just abandon Acrobat or is there a real solution to this? I have attached a copy of the form and my site is linked above. I'm down to my last nerve and last strands of hair. Save me!!!! LOL

 

[Link removed]

TOPICS
General troubleshooting , Modern Acrobat , PDF , PDF forms

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Community Expert , Jan 28, 2024 Jan 28, 2024

There's no real solution, unfortunately. You can recommend to your users to open the file in Adobe Reader, but you can't enforce it.

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Community Expert ,
Jan 28, 2024 Jan 28, 2024

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There's no real solution, unfortunately. You can recommend to your users to open the file in Adobe Reader, but you can't enforce it.

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Community Expert ,
Jan 29, 2024 Jan 29, 2024

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There is something of a solution. Use the Adobe Embed API to display the PDF

https://developer.adobe.com/document-services/apis/pdf-embed/

 

I don't know how much support it has for the featues you want, but it give the users a consistent experience.

 

Thom Parker - Software Developer at PDFScripting
Use the Acrobat JavaScript Reference early and often

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Explorer ,
Jan 30, 2024 Jan 30, 2024

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The Adobe Embed API does not support "Submit" for a form. So it does not seem like an option.

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