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Is there a way to fix the static/noise problem in Record Audio comments in Acrobat?

Community Beginner ,
Aug 22, 2017 Aug 22, 2017

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  • Using the Record Audio comment feature creates a very poor quality sound file.
  • The issue relates to heavy static/background noise that overlays each audio file.
  • It is not related to the audio recording equipment & no other software is involved.
  • This problem appears to be at least 5 years old.
  • Add this to a development cycle and provide a timeline for this fix please.

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Community Beginner ,
Jan 27, 2024 Jan 27, 2024

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I have driven myself insane trying to figure out why this happens... Literally shocked to find out the problem is over a decade old. Is there no intent by Adobe to fix this at all?

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Community Expert ,
Jan 27, 2024 Jan 27, 2024

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If you're using a Mac laptop you must unplug it.

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Community Beginner ,
Jan 27, 2024 Jan 27, 2024

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Windows. Tried different laptops, differen audio sources (including an external mic) - no difference whatsoever.

 

Also noticed that if I forget to strain my voice to beat the background noise, it somehow records in this sort of "fade in" mode where the beginning of the comment is entirely inaudible.

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Community Expert ,
Jan 27, 2024 Jan 27, 2024

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quote
  • Add this to a development cycle and provide a timeline for this fix please.

By @Tony Els

You need to report that as a bug with https://acrobat.uservoice.com.

 

ABAMBO | Hard- and Software Engineer | Photographer

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Community Beginner ,
Jan 28, 2024 Jan 28, 2024

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Thanks for this, I didn't know about it - couldn't find anything related so just reported it now.

 

https://acrobat.uservoice.com/forums/590923-acrobat-for-windows-and-mac/suggestions/47689505-bug-rec...

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