Skip to main content
Participant
March 26, 2023
Question

issue opening links on adobe acrobat pro dc

  • March 26, 2023
  • 1 reply
  • 1217 views

i have an issue opening links and get the following error message , 

i didn't found the required plug-in to install 

This topic has been closed for replies.

1 reply

ls_rbls
Community Expert
Community Expert
March 26, 2023

Hi @Tzach290755481jiv ,

 

Please describe which method did you employed to open links.

 

And please be specific about which type of links are you trying to open.

Participant
March 27, 2023

I clicked on the link in the document. the link is for another pdf document located in another folder.

ls_rbls
Community Expert
Community Expert
March 27, 2023

Hi,

 

If I am not mistaken that error indicates that a folder-level script (or a plug-in) is needed with elevated privilege.

 

The JavaScript security will not allow to execute a link from a PDF that is currently viewed on screen and  invoke the execution of an external link to open in another PDF that resides in a folder.

 

There are JavaScript methods found in the  "Adobe Acrobat SDK - Parameters for Opening PDF Files" that may allow to do that, but I am not 100% sure ( I may be wrong).

 

Were you able to do this before?