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T
Tzach290755481jiv
Participant
March 26, 2023
Question

issue opening links on adobe acrobat pro dc

  • March 26, 2023
  • 1 reply
  • 1217 views

i have an issue opening links and get the following error message , 

i didn't found the required plug-in to install 

This topic has been closed for replies.

1 reply

ls_rbls
Community Expert
ls_rblsCommunity Expert
Community Expert
March 26, 2023

Hi @Tzach290755481jiv ,

 

Please describe which method did you employed to open links.

 

And please be specific about which type of links are you trying to open.

T
Tzach290755481jivAuthor
Participant
March 27, 2023

I clicked on the link in the document. the link is for another pdf document located in another folder.

D
dor28530000jkzk
Participant
March 27, 2023

Hi,

 

If I am not mistaken that error indicates that a folder-level script (or a plug-in) is needed with elevated privilege.

 

The JavaScript security will not allow to execute a link from a PDF that is currently viewed on screen and  invoke the execution of an external link to open in another PDF that resides in a folder.

 

There are JavaScript methods found in the  "Adobe Acrobat SDK - Parameters for Opening PDF Files" that may allow to do that, but I am not 100% sure ( I may be wrong).

 

Were you able to do this before?


im working with Tzach290755481jiv on the same company if this imformation can help when the folder from the same link is opened with the pdf file that has the links , the links are working 

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