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Participant
September 29, 2021
解決済み

Issues while installing Adobe Acrobat Pro and Creative Cloud apps

  • September 29, 2021
  • 返信数 1.
  • 1013 ビュー

I am unable to instal Acrobat DC Pro or the Creative Cloud apps. With both apps, after I download the Setup.exe and run them, I encounter the error code 71. Similar to the one posted here. Any fix to these issues? Thanks, Praveen

このトピックへの返信は締め切られました。
解決に役立った回答 Praveen Arista

Ok, you said "Creative Cloud apps" which I assumed meant Photoshop, Illustrator etc.

The Creative Cloud Desktop app is the only thing you have to download.

 

Have you done any setup to move your TEMP directory or your home directory to a network share, encrypted drive, or anything else different?


Yay! Finally nailed it! What worked is this time around I moved the exe file to a google drive. From the google drive, I ran the .exe and everything worked like a charm! Thanks for initiating the idea of testing in a different drive!

返信数 1

Legend
September 29, 2021

Where do you download to?

Participant
September 29, 2021

Local drive. The .exe files are downloaded to the local folder. When I run those .exes I encounter this issue.

Legend
September 29, 2021

Ok... where do you download from? And why aren't you just using the Creative Cloud app to install?