Issues with Acrobat Pro DC not Recognizing Installed Fonts

Question

Hello everyone, I've been encountering a frustrating issue with Acrobat Pro DC lately. Whenever I try to create a PDF from a Word document, Acrobat doesn't seem to recognize some of the fonts installed on my system. Specifically, the problem occurs with custom fonts that I've downloaded and installed recently. Here’s a bit more detail: OS: Windows 10 Pro (64-bit) Acrobat Version: Acrobat Pro DC 2023.003.20269 Fonts: Custom fonts like OpenDyslexic and Lora Steps I’ve taken so far: Ensured that the fonts are properly installed on my system and they appear correctly in other applications. Checked that the fonts are embedded in the Word document before converting it to PDF. Tried reinstalling Acrobat Pro DC. Cleared the font cache on my system. Updated my graphics drivers, just in case. Despite these steps, when I open the PDF in Acrobat, it either substitutes the fonts with default ones or doesn’t display the text at all. Has anyone else experienced similar issues or have any suggestions on how to fix this? As a side note, I run a website dedicated to Pokémon Infinite Fusion pokemoninfinitefusions.us. If anyone here is into Pokémon games and mods, feel free to check it out! Thanks in advance for your help!

Tariq Ahmad · Answer

Hi

Sorry for the delayed response.

You may visit this page to check about Font embedding in Acrobat: https://adobe.ly/3X3ddvj;

Installing fonts properly on the machine doesn't allow you to use them for all purposes. A font can be embedded only if it contains a setting by the font vendor that permits it to be embedded. Embedding prevents font substitution when readers view or print the file, and ensures that readers see the text in its original font. Embedding increases file size only slightly unless the document uses CID fonts. a font format commonly used for Asian languages. You can embed or substitute fonts in Acrobat or when you export an InDesign document to PDF.

You can embed the entire font, or just a subset of the characters used in the file. Subsetting ensures that your fonts and font metrics are used at print time by creating a custom font name. That way, for example, your version of Adobe Garamond®, not your service provider’s version, can always be used by the service provider for viewing and printing. Type 1 and TrueType fonts can be embedded if they are included in the PostScript file, or are available in one of the font locations that Distiller monitors and are not restricted from embedding.

For more information on Font Substitution or Embedding, please visit this help page: https://adobe.ly/4hBaJwn;

let us know if you have further questions

~Tariq

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