Hi Adobe Support Community,I recently exported a PDF using Adobe Acrobat and ran into a few issues with the rendered document:Red Text Overlay: On the very first page, red text appears over my existing text.Text Selection: I can't select text on some pages.Page Display Issue: When I scroll through a few pages and go back to the first one, the page sometimes appears white.Here is the PDF: https://drive.google.com/file/d/1J9kPouAnruV1ot3aszVJ5VyHAVVBDv41/view?usp=drive_linkI've tried a few things to fix these issues, but nothing has worked so far. If anyone has encountered similar problems or knows a solution, I'd really appreciate your help. I am using Acrobat 24.1 on a Macbook Pro M2 - OS Sonoma 14.6.1Thanks in advance for your time!

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Marie312601165iyp

Known Participant

Question

Issues with PDF exported from Adobe Acrobat

Forum|Forum|1 year ago
October 22, 2024
3 replies
1524 views

Hi Adobe Support Community,

I recently exported a PDF using Adobe Acrobat and ran into a few issues with the rendered document:

Red Text Overlay: On the very first page, red text appears over my existing text.
Text Selection: I can't select text on some pages.
Page Display Issue: When I scroll through a few pages and go back to the first one, the page sometimes appears white.

Here is the PDF: https://drive.google.com/file/d/1J9kPouAnruV1ot3aszVJ5VyHAVVBDv41/view?usp=drive_link

I've tried a few things to fix these issues, but nothing has worked so far. If anyone has encountered similar problems or knows a solution, I'd really appreciate your help.

I am using Acrobat 24.1 on a Macbook Pro M2 - OS Sonoma 14.6.1

Thanks in advance for your time!

This topic has been closed for replies.

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divyasin

Adobe Employee

Hi @Marie312601165iyp

Thank you for reporting issue and apologies for inconvenience caused . We are not able to reproduce the issue on attached file. Also as mentioned by other members as well , what we see is that Acrobat is not the PDF producer here and there is no text element present on page 4. Only vectors(path elements) are present on page 4 . Attaching screenshot for reference. For better understanding the issue , can you attach the screenshot from your Acrobat Pro application. A small screen recording of the issue would be helpful in this case.

Regards,

Divya Kumar SIngh

MikelKlink

Participating Frequently

Are you sure you exported that PDF using Adobe Acrobat? In the Info dictionary and the metadata only Quartz PDFContext is mentioned...

As far as being able to select and copy the text on page 4 is concerned: There is no text on that page to select! What you perceive as text on that page are filled paths drawn using vector graphics instructions (move-to, line-to, curve-to, etc.), not letters drawn using text showing instructions. (Replacing text showing instructions by vector graphics instructions drawing the same shapes is an often-used mechanism to prevent text extraction.)

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Marie312601165iypAuthor

Known Participant

For more context, I first created and exported this PDF from Figma and then imported it into Adobe Acrobat to add hyperlinks to the summary. The version I sent here is the one exported from Adobe Acrobat after adding the hyperlinks. Note that the issues mentioned above are not in the "Figma exported version" but only in the version I've exported from Adobe Acrobat. Here is the version exported from Figma (before adding hyperlinks through Adobe Acrobat): https://drive.google.com/file/d/12UT24ZNRTU85kHt_7kTpTli4NkDtQp6j/view?usp=sharing

Thanks for your help!

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Marie312601165iypAuthor

Known Participant

Here is the version exported from Figma (before adding hyperlinks through Adobe Acrobat): https://drive.google.com/file/d/12UT24ZNRTU85kHt_7kTpTli4NkDtQp6j/view?usp=sharing

I tried opening that file using Adobe Acrobat - Acrobat here could only display pages one and two, thereafter a generic error:

Looking at the internals of this PDF, there is no producer entry in its metadata. The end result file, though, mentions Quartz as producer., not Acrobat. Thus, it looks like Acrobat at least was not the final software working on that file.

@MikelKlink Yes, this is the original file created with Figma. The file that has been exported through Adobe Acrobat after adding the hyperlinks is this one: https://drive.google.com/file/d/1J9kPouAnruV1ot3aszVJ5VyHAVVBDv41/view?usp=drive_link

try67

Community Expert

The file appears fine to me. The issue is most likely with the application you're using to view it, which is not Acrobat (Apple Preview, maybe?).

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Marie312601165iypAuthor

Known Participant

@try67 Are you able to select and copy the text on page 4 for example?

try67

Community Expert

No, that I can't do, because the text in this file is a vector image, not "real" text. You will need to run Text Recognition on it for that to be possible.

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