Issues with Printing

Forum|Forum|3 years ago
July 7, 2022
1 reply
517 views

I have a user who uses the fill & sign feature for invoices and everytime she goes to print right after it makes her save first. Is there a way to bypass?

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Karl Heinz Kremer

Community Expert

When you sign a PDF file, it is not signed, until you save it. I do not see a way around this.

J

Jon25129879q5e2Author

Participant

Sorry I got more information when I called them back to clarify. If they re open a document that had been signed and saved and try to print again it will ask them again to save before printing.

Karl Heinz Kremer

Community Expert

Does this happen with all PDF files or just with a specific type of files? It sounds like Acrobat is doing something with that file when it gets opened. This can be due to a problem with the file, and Acrobat is trying to fix a simple problem (there is usually a message that pops up, but with modern computers, it's only up for a split second, so it's hard (to impossible) to see. Or, there could be something in the documet that updates a form field when it get opened, and therfore makes the file "dirty" (which means it needs to be saved).

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