July 2025 suddenly Hyperlinks won't export from PowerPoint using Acrobat PDFMaker - Create Adobe PDF

Question

I have been using Acrobat PDFMaker to export my PPT files to PDF because it is the only software that preserves the names of the slides as bookmarks (PowerPoint inbuild PDF tool adds text in front Slide 1: Slide 2: in front of title which I can't have).

I have latest Acrobat and Office and there was no update at all in last week.

Suddenly when I export PPT all the hyperlinks do not get exported or don't work at all. If I use anything else to export the same PPT, links work.

If I export same PPT from last week that worked 100%, now the links are no longer there.
I can't even think of what setting would cause this.

I do not want to uninstall everything so if anyone has any other suggestions, please advice.

Thanks.

Marinapomorac · Accepted Answer

Hi @Marinapomorac while i tried the workflows that you suggested and it seemed to be working all shapes hyperlink as well. Can please you share the following,

1. Acrobat, OS and office version

2. Sample pptx file and converted pdf file

Thanks!

@Subrato Namata

Looks like a bug on Office side: https://community.adobe.com/t5/acrobat-discussions/ms-word-image-hyperlinks-are-lost-creating-pdf/td-p/15401636

Quoted from there so people coming here know:
"Just off a support call with Microsoft and it seems a recent "Improvement" update on MS Office apps has (amongst other things) broken the hyperlink functionality on images when creating PDFs from Office applications. Non-Adobe PDF creation tools are also affected. They suggested I roll back my Office installation to an earlier version and the issue was resolved with that. They also suggested turning off auto updates for Office apps until the issue has been sorted out."

This fixed the issue:

Open Command Prompt as Administrator
Run these commands:

cd "%ProgramFiles%\Common Files\Microsoft Shared\ClickToRun"
OfficeC2RClient.exe /update user updatetoversion=16.0.18827.20164

Nauman36464945fr1n · Answer

Hi, What about Mac? This solution is for Windows and I see no one has yet asked about Mac's solution. Could you please help and guide Thank youNauman

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