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jimh23132704
Participant
June 1, 2022
Answered

Just opening PDF in Acrobat Pro DC causes it to update the Windows "created" and "modified" dates

  • June 1, 2022
  • 1 reply
  • 7364 views

Acrobat Pro DC seems to update the Windows "created" and "modified" dates to the current day and time even when I just open the PDF file for viewing, and did nothing to change or save the file! The metadata inside of the PDF file is still unchanged and intact, but that is not good enough. I want to be able to use Windows File Explorer to sort files based on correct creatin and modification dates.

 

In my "Preferences" in Acrobat, I have unchecked "Automatically save document changes to temporary file every: 5 minutes", so it should not be auto-saving. Is there some other preference I should "turn off" to stop Acrobat from changing Windows mod/create dates?

 

I'm using Acrobat Pro DC Version 2022.001.20117 on Windows 11. Thanks for any suggestions!

 

    Correct answer jimh23132704

    Hi Jim,

     

    I am having the same issue with Google drive, can you please advise how you resolved the issue?


    Hi Annie,

    As noted above, I didn't really solve the problem, but my workaround was to change the settings in Google Drive to Mirror Files instead of Stream Files.

    -jim

    1 reply

    Amal.
    Community Manager
    Amal.Community Manager
    Community Manager
    June 1, 2022

    Hi Jimh

     

    Hope you are doing well and sorry to hear that.

     

    It seems to be some issue with Win 11, please check for any pending/missing updates and try updating Win 11 and see if that works.

     

    The Modified and created date of the PDF file can be checked as follows:

    • Open PDF file in Acrobat/Reader DC
    • Go to File menu > Properties > Under Description tab check the modified and created date

     

     

     

     

     

     

     

     

     

     

     

    Hope this information will help

     

    Regards

    Amal

    J
    jimh23132704Author
    Participant
    June 1, 2022

    Thanks Amal. I was already completely up to date on Windows11, so that wasn't the issue. However, you got me thinking about whether this behavior was really the fault of Acrobat, and the answer is NO, it isn't! The mod/create dates don't change when using Acrobat if the file is stored on my local disk, or in a Dropbox folder, or in a OneDrive folder, but the dates do change whenever I access a PDF stored in a Google Drive folder! By the way, the same issue happens with viewing an Excel file using MS Excel, so the problem seems to be with Google Drive, not with Acrobat or Excel. I'll keep investigating in that direction.

      G
      Greg29456067i6uk
      Participant
      April 18, 2023

      Hi Jimh,

      Did you ever solve this issue with Google Drive changing the modified date when opening a pdf?  I'm having the same exact issue.

       

      Thanks,

      Greg

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