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1

Keychain

Guest
Jan 08, 2019 Jan 08, 2019

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i am now getting "Adobe Desktop Service wants to use the "Local Items" keychain that prompts for a password which is never accepted and then another message "Adobe Acrobat" wants access to control "System Events......." every time I start the iMac up. I have tried the advice found elsewhere on here about Restoring Default login in Keychain and rebooting but that is not solving the issue and means I have to enter passwords for Google and Apple apps again.

I am running an iMac 27-inch 2017 with Mojave v 10.14.2 and all of my creative Cloud apps are up to date.

Any ideas anyone?

Ian

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General troubleshooting

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correct answers 1 Correct answer

Adobe Employee , Jan 15, 2019 Jan 15, 2019

Hi Lan,

Sorry for the delay in response.

If you get the "Keychain Password" prompt, please try once the steps mentioned here Keychain password access

Also, refer to the steps mentioned here Apps display the licensing dialog box while accessing the Keychain | macOS

Check if that resolves the issue.

If the issue still persists, let us know.

Please update the thread if the issue resolves.

Regards,

Meenakshi

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Adobe Employee ,
Jan 15, 2019 Jan 15, 2019

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Hi Lan,

Sorry for the delay in response.

If you get the "Keychain Password" prompt, please try once the steps mentioned here Keychain password access

Also, refer to the steps mentioned here Apps display the licensing dialog box while accessing the Keychain | macOS

Check if that resolves the issue.

If the issue still persists, let us know.

Please update the thread if the issue resolves.

Regards,

Meenakshi

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New Here ,
Jan 27, 2023 Jan 27, 2023

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this happend to me on Mac OS Monterrey. delete the local keychain folder inside of the keychain folder in library as shown here. https://www.youtube.com/watch?v=la6eaCMbqYc

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