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Question

Landscape pages rotating to portrait using Adobe PDF printer

Forum|Forum|4 years ago
September 20, 2021
3 replies
12040 views

I'm noticing that when I use the Adobe PDF printer in Acrobat during a print job, some of the landscape pages are rotating to portrait. Is there a way to keep them as landscape during the print process?

R

RollingGrayMan

Participant

This is somewhat roundabout, but I opened my PDF in Chrome and used "Save as PDF" in the print options. While Chrome took a minute to load the document in the print window, once I hit print it saved the pages immediately, in the correct orientation, and without the often time consuming flattening process that occurs when printing from Adobe.

S_S

Community Manager

Hi @RollingGrayMan,

Hope you are doing well.

We understand your situation.

Just want to understand: Are you using a Windows 11 machine?

If yes, would you mind enabling the Windows Protected Print? This enables an enhanced version of Adobe PDF Printer, and might be helpful in preventing a lot of issues with printing.

More info about this can be found here: https://adobe.ly/44K0Clp.

Look forward to hearing from you.

Regards,
Souvik.

M

mole24629000

Participant

Is there a solution to this issue? I have had the same thing come up. I am needing to use the print to PDF function because it's the only way to reduce the file size down by a sensible amount. We have a lot of inDesign reports that contain PDF drawings, and when these are exported the file sizes are huge. Compressing only shaves off a small amount, whereas print to PDF reduces it by 75%

Abambo

Community Expert

This proves that you do not use InDesign as it could be. Indeed, InDesign has all the possibilities you can have with printing to the virtual Acrobat PDF printer. You just need to set the correct parameters.

ABAMBO | Hard- and Software Engineer | Photographer

Amal.

Community Manager

Hi there

Hope you are doing well and sorry for the trouble. As described the orientation of the pages change when you use the Adobe PDF printer.

- Is this a behavior with a particular PDF file or with all the PDFs that you try to print using Adobe PDF printer? Please try with a different PDF file and check.

- What is the version of the Adobe Acrobat DC you are using? To check the version of the application go to Help > About Acrobat and make sure you have the latest version 21.07.20091 installed. Go to Help > Check for Updates and reboot the computer once.

Also try the steps below:

Choose File > Print.
In the Page Handling area of the Print dialog box, deselect Auto-Rotate And Center.
Select the new page orientation and click OK.
Click OK to print.

Regards

Amal

M

Martin37356228srtb

Participant

I am having a similar (the same?) issue when I use Adobe PDF printer in a different application: I print the page with print setting "landscape". The output is oriented correctly relative to the page, but will be displayed 90° rotaded (i. e. portrait) in Adobe Acrobat. As the according print dialogue has no option for Auto Rotate, I cannot deselect it. Any idea how to solve this?

Fun fact:
If I use Microsoft Print to PDF, I get a 3.5 times larger file, which is displayed in the original orientation (i. e. landscape). So I would prefer the Adobe solution if I could make it work in such a way that pages printed in landscape will be displayed in landscape orientation as well.

Amal.

Community Manager

Hi there

Is this an issue with a particular PDF file or with all the PDFs? Please try with a different PDF file and check.

Please check for any pending/missing updates for the printer driver and firmware and try updating them.

You may also try to remove the printer driver/firmware, reboot the computer and reinstall them from the printer manufacturer's website and see if that works.

Also, check the help page https://helpx.adobe.com/acrobat/kb/troubleshoot-pdf-printing-acrobat-reader.html

~Amal

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