Language used in Abobe Acrobat error messages is alarming

I do not use Acrobat, but a coworker of mine does. We are both very wary of scams and just assume everything is a scam from the beginning until shown otherwise. This morning, they were trying to print a document through Adobe Acrobat, and received an error message. Don't have the message in front of me, but it was something along the lines of, "document could not be printed, kindly use our help page to troubleshoot. Kindly visit our help page and adobe will assist you." Two things stuck for me in this supposedly official error message. First, they didn't capitalize "adobe" when from what I understand, "Adobe" has always been capitalized. Second, was the use of the word "kindly" which appeared once in one of the error messages and twice in another. This is not a word that typically appears in American English, and I most often see it in the emails that go directly to my spam folder asking me to "kindly send them $2,500 in Target gift cards" or "kindly provide my bank account information." In fact, a seminar hosted at my workplace on avoiding scams explicitly said that the use of this word should raise some red flags and make you think "Scam!" But apparantly, after some research, this is an official error message from Adobe. Has anyone else thought the same thing? Adobe is an American company, very strange that their officially supported programs are not using American English.