Latest version Acrobat Pro broken? Keeps crashing/not responding...

Forum|Forum|2 years ago
January 2, 2024
71 replies
201106 views

Since about a month my, and my colleges Acrobat Pro (64-bit) version keeps crashing/hanging for some reason. The program is up to date. Last week I found a another new update, but it still very unresponsive. 😞

Is there an easy fix or do we need to go back and install and old version?

Thanks.

Crash or freeze

This topic has been closed for replies.

Correct answer Amal.

Hi there

The 64-bit application is a unified application for Acrobat and Acrobat Reader. If you have installed Acrobat Reader 64-bit and you purchase an Acrobat subscription, the Acrobat Reader 64-bit application will upgrade to become a fully functional Acrobat 64-bit application.

For more info. please go through the help page https://helpx.adobe.com/acrobat/kb/about-acrobat-reader-dc-migration-to-64-bit.html

~Amal

dvfd84266091

Participant

The fact this has 201076 views say something about Adobe and the Company they have become.

PCStairlifts

Inspiring

The answer that’s been provided is not true as I am having the same issue and I have a subscription and the updated 64 bit version

P

pierret18811376

Inspiring

Hello,

There is a new update today for Acrobat Pro : https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/index.html

P

pierret18811376

Inspiring

Hello,

There is a new update today for Acrobat Pro : https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/index.html

P

pierret18811376

Inspiring

Hello,

There is a new update today for Acrobat Pro : https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/index.html

P

pierret18811376

Inspiring

Hello,

There is a new update today for Acrobat Pro : https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/index.html

K

katharina_3116

Participant

Hi All,

Is there now a solution to this problem? I can't always repair the software and then it works for some hours and then as soon as I open a PDF it crashes constantly.

Thanks,

Katharina

colleenh6541220

Participant

I don't think Adobe will ever fix this problem. This has been going on for years now. The app shuts down my entire computer. I have a feeling it's because I use aa Apple M1 Max but I've also hear PC users having the same issue.