Participant

Answered

Latest version of Acrobat 2025.001.20432 for Machas a broken font rendering issue.

Forum|Forum|11 months ago
March 18, 2025
4 replies
2368 views

With the latest desktop version of the app (for Mac) numerous fonts are no longer rendering correctly that worked perfectly fine before the update. The problematic PDFs were generated by XD. The same files render correctly within a browser, or with other PDF readers. This is completely disruptive to our review process. Anybody else running into this issue or know if Adobe is aware and planning to fix. I wish I could roll back to an earlier version of Acrobat but that does not seem to be possible.

Correct answer Amal.

Hi there,

Thanks for reaching out.

This issue has been resolved in the latest version 25.001.2043x of the application. Please follow these steps to update:

Open the application and navigate to Help in the top menu.
Click on Check for Updates and install any available updates.
Once the update is complete, restart your computer to ensure the changes take effect.

Amal.

Correct answer

Community Manager

Hi there,

Thanks for reaching out.

This issue has been resolved in the latest version 25.001.2043x of the application. Please follow these steps to update:

Open the application and navigate to Help in the top menu.
Click on Check for Updates and install any available updates.
Once the update is complete, restart your computer to ensure the changes take effect.

T

TMC_396

Participant

Thank you for the update to my post (and recommendation)..

I installed the current release and the documents that weren't displaying properly (utility and credit card statments) now show all information as before.

I appreciate Adobe and its staff responding to this issue promptly!

R

ravinderg62643219

Adobe Employee

Hi All,

We have released the fix in version 25.001.20438. Please update to latest version and try.

Regards

Ravi

R

rob@renegadeAuthor

Participant

Thank you! This is now working correctly.

T

TMC_396

Participant

I've used Acrobat Reader for years, primarily for invoices and statements. Never had a problem until now. Text for credit card and utility bills completely gone and only see background color. I downloaded a trial version of Acrobat "Classic" and a third party reader through the Apple App Store and the document display all content.

Like you, I wish I could roll back to a previous Reader version (like on my Macbook Air, which works fine) but haven't found a way to do so. Perhaps I can copy and install that version on my MacMini?

So frustrating and hope this issue is corrected in the next update!

AnandSri

Community Manager

Hello Rob!

I hope you are doing well, and we apologize for the trouble you had.

We have reported this issue to the product team, and they are actively working to identify the root cause of the missing fonts. A fix will be available soon. In the meantime, could you please share a PDF file in which the fonts/text are missing when you open it in Acrobat for further investigation? Also, please let us know the current version of macOS installed on your device.

Thank you for your patience and cooperation.

Anand Sri.

M

Michael_TSM

Participating Frequently

I also reported about this last week. Would be happpy to share sample files if needed.

https://community.adobe.com/t5/acrobat-discussions/acrobat-pro-2025-on-os-15-1-not-displaying-certain-fonts/m-p/15211595/thread-id/500540

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