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Participating Frequently
April 16, 2022
Question

Lost my Acrobat XI Pro Serial number after a Crash

  • April 16, 2022
  • 4 replies
  • 3112 views

My laptop crashed, and the Acrobat XI Pro serial number disappeared. I do not have the original box any more.

 

I need it for continuing my free physics textbook in 5 volumes [ Link removed by Moderator ]

All the freely downloadable pdfs there have been made with it.

 

What can I do? Can I write somebody?

4 replies

Nancy OShea
Community Expert
Community Expert
April 16, 2022

Log-in below:

https://account.adobe.com/products

 

Without a serial number, you're stuck.  Make sure to write down your serial numbers and store them in a safe place.

 

Otherwise, you'll need to get new free Acrobat Reader or paid Acrobat Pro DC.

 

FREE Acrobat Reader -- view, comment & sign PDF.
https://acrobat.adobe.com/us/en/acrobat/pdf-reader.html

Paid Acrobat Pro DC -- the complete solution for creating and saving PDF files.
https://acrobat.adobe.com/us/en/acrobat/acrobat-pro.html

 

Nancy O'Shea— Product User & Community Expert
Peru Bob
Community Expert
Community Expert
April 16, 2022
Legend
April 16, 2022

If you registered the serial, it should show up on your Adobe account. 

Zefir386Author
Participating Frequently
April 16, 2022

Can I use a backup to restore the number?