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DerrickHalvey
DerrickHalvey
Participant
April 7, 2021
Question

Mac Acrobat Pro asking for login every time

  • April 7, 2021
  • 1 reply
  • 1164 views

Running Acrobat Build: 21.1.20145.425325 on Mac OSX 11.2.3

 

Acrobat is asking me to log into creative cloud almost every time I load Acrobat.  Just opening a PDF in email is bringing up the login screen.


I can see having to log in once a month, but daily is certainly a problem.


Any ideas on what I'm missing?

This topic has been closed for replies.

1 reply

Amal.
Community Manager
Amal.Community Manager
Community Manager
April 8, 2021

Hi DerrickHalvey

 

Hope you are doing well and sorry for the trouble. As described the Acrobat Pro keeps asking you to login everytime.

 

Please check out the steps provided in the help article https://community.adobe.com/t5/acrobat/acrobat-keeps-asking-to-sign-in/m-p/11525698/redirect_from_archived_page/true#U11525698 and see if that works.

 

Regards

Amal

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