Hi, I've been on the phone with Apple Senior support they know there are issues with third-party software. What's nice is there not using the usual dismissive well it's third-party software and that's not our problem. The problem is they're saying they're working with third-party software and they have great relationships with third-party software companies. Appy for them on their relationships but Mac users are stranded in a tortuous land and it's been months of agony... Tim Cook has turned Apple into a razor blade company riding on the huge earned income under the leadership of Steve Jobs (Okay rant over but I did make them laugh at Apple and I have to tell you some of the techs at Apple are practically s...l - (my post wouldn't load due to the "s" word - really?) One tech, who had been there 35 years, was sad... I feel sorry for the techs ... I had to console her... How many times can you come out with new software that has massive glitches? That never happened pre-TC. Can you imagine coming out with a whole new chip (M1) and it doesn't work? It doesn't work with their own software. I'm not joking they had to fix a glitch where if you did a search for a calendar event it said it wasn't there. Such as you made an appointment in another city, actually, another country and you need to get there and you do a search to find the date and can't find it. I'm laughing now but it's not funny I'm just glad it's over but it was really a couple of weeks of mayhem.
So I looked on your site and there's somebody who was having a crash upon loading Adobe DC Pro. I read through the guy's reply and actually felt sorry for him. His reply to the fix was that he had started a new job... he's got a new computer and he needs functionality. Don't we all? He tried to use your suggested cleaner but it didn't work and he said it seemed you have to install rosetta to make DC work... Huh? He seems to be having a meltdown. So can an Adobe tech go back and reply to his thread and throw him a lifeline, and help the man out or fix your "cleaner tool"? My problem is different and has no threads. Adobe was open it was working okay not great as it was crashing every once in a while but now it's crashed and your app won't open. If it helps it was while it said it was doing your Adobe update. Apple killed Adobe. Hey, look what Gates did to Wordperfect... Or maybe Adobe with its update nuked its own app. Please let's hope not. It should have asked me to close the app but it didn't. I can't get the app to load so I can't update and on and on.
Please don't suggest that I restart my computer because I already did that. I need some help and I need a fix that works. Also, I really think somebody needs to go back to that guy's thread and it's on "M1 Adobe crash..." and help that poor guy...
Please don't suggest your cleaner as it doesn't work and blah blah blah, I need a fix... Does anybody out there in Adobe land have a fix? God, I sound like a junkie.
5
Replies
AdChoices
