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DKautomation
Participant
August 23, 2021
Question

Mac iOS font family Helvetica Neue in Acrobat DC

  • August 23, 2021
  • 4 replies
  • 3266 views

Hello,

 

I am wondering about how Adobe Acrobat DC can recognize all Apple's fonts registered in Font Book.

In this case I am talking about the font Helvetica Neue. That one he see's in Acrobat but not all the sub fonts like "thin", "medium" etc...

 

It looks like he only recoqnize the family font but not the sub fonts.

Anyone else has this problem too?

 

Regards,

 

Dennis

This topic has been closed for replies.

4 replies

Brad @ Roaring Mouse
Community Expert
Community Expert
August 24, 2021

If it makes you feel any better, these .ttc fonts also cause similar issues in other programs, including Office apps.

e.g. Avenir with 12 styles is another one that's problematic.

Participant
September 2, 2022

I just need to make small edits like add or correct single words.  After paying a lot per month for Adobe Creative Cloud, I should be able to do this without buying and learning a professional editing tool. This is a ripoff. Between Mac and Office you are talking about 90% of computer users. Now I can't change a typo in a document because the person who mmade the original doc used the 5th font in the Helvetica Neue collection. Adobe should adapt to OsX and MS Office not vice versa. 

Participant
September 2, 2022

Correction - both MS (makers of Office) and Adobe should adapt to the operating system they market their software for. Anyway, that might be the end of my Adobe subsrciption. Utterly useless. 

Legend
August 24, 2021

Not all problems will be fixed. Acrobat is a very basic editor, maybe you are trying to do advanced editing. This will hit many painful issues, and should never be done.

Legend
August 23, 2021

Mac OS or iOS? It can't be both !!

DKautomation
Participant
August 24, 2021

MacOS, you are right. Sorry.

Brad @ Roaring Mouse
Community Expert
Community Expert
August 23, 2021

This is a known issue with TrueType collection fonts on the Mac. Currently, there is no answer to this.

DKautomation
Participant
August 24, 2021

But one of the first topics started in 2018. I am confused this matter has not been fixed.