MAc Monterey AdobeAcrobat crash

[davidf79960777]

New user to Adobe Pro.   App crashes evrytime making it unusable.

Translated Report (Full Report Below)
-------------------------------------

Incident Identifier: 7375E9F4-9205-41DE-9D96-6EF365A9434D
CrashReporter Key: 4D23B9BC-F3D2-81B0-1B51-42FF4639CD1C
Hardware Model: MacBookPro13,2
Process: AdobeAcrobat [17522]
Path: /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/MacOS/AdobeAcrobat
Identifier: com.adobe.Acrobat.Pro
Version: 19.012.20034 (19.012.20034)
Code Type: X86-64 (Native)
Role: Default
Parent Process: launchd [1]
Coalition: com.adobe.Acrobat.Pro [16139]

Date/Time: 2023-01-19 08:53:16.5065 -0600
Launch Time: 2023-01-19 08:53:16.3956 -0600
OS Version: macOS 12.6.2 (21G320)
Release Type: User
Report Version: 104

Exception Type: EXC_CRASH (SIGKILL (Code Signature Invalid))
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY
Termination Reason: CODESIGNING 1

Highlighted by Thread: 0

Backtrace not available

No thread state (register information) available

Binary Images:
Binary images description not available

Error Formulating Crash Report:
_dyld_process_info_create failed with 6
dyld_process_snapshot_get_shared_cache failed
Failed to create CSSymbolicatorRef - corpse still valid ¯\_(ツ)_/¯
thread_get_state(PAGEIN) returned 0x10000003: (ipc/send) invalid destination port
thread_get_state(EXCEPTION) returned 0x10000003: (ipc/send) invalid destination port
thread_get_state(FLAVOR) returned 0x10000003: (ipc/send) invalid destination port

[Peru Bob]

I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Acrobat forum so that proper help can be offered.

[kglad]

reset your preferences - https://forums.adobe.com/thread/1595848?start=0&tstart=0

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

<moved from using the community>

[Test Screen Name · Accepted solution]

Exactly where did you download the app? It looks too old for Monterey.