MacOS Sequoia - Adobe Acrobat Pro - Printing Issues

[Sandy Point Resorts]

Hi There!

I was wondering if anybody else has had printing issues since updating to macOS Sequoia? I am trying to print on my PIXMA Pro-100 and need to enter the page setup dialog to select borderless printing, however, since updating under the "Format For" none of my printers show up.

I am using a Macbook Pro with Adobe Creative Cloud. My Adobe Acrobat Pro is running version 24.1

If anybody has any suggestions, I'd be happy to try them out. 

Thanks!

[DvP]

Have had same problem since Sequoia update. Did as above from ChristianBlaise and  checked  'print as image'  . All working again. Hope it lasts.

[Michael at BMcP]

Hi, I have this problem too,  after updating to MacOS Sequoia. I have installed the latest MacOS update - 15.0.1, re-installed printer drivers, updated Acrobat. No printer is available in page setup only 'any printer'. Also relevant paper sizes are missing from 'paper size' – I had to create custom paper sizes to get round this. When printing from Preview the paper sizes are available, so it is an Acrobat problem. Please see attached screengrab for reference. 

[katie28812545qky0]

Hey, this is exactly the issue I am still experiencing two+ weeks on from updating. Have reinstalled printers, driver, adobe creative cloud and all apps, everything. Preview does not have this issue so I am printing everything from that, but it is incredibly annoying to not be able to print direct from my adobe apps.

[Michael at BMcP]

I have the exact same problem. In addition, Acrobat crashes a lot when printing - this is a part of the error message -

Crashed Thread: 36 Dispatch queue: com.apple.printingplugins.printerpopup

Has anybody else experienced this?

In addition, Acrobat crashes at least 6 times a day – Is Adobe going to fix this?

[AED]

I also am having the same general print problem and also have had numerous crashes since I updated to the latest  Adobe applications (as well as MacOS 15.0.1 (Sequoia)

[robh49258699]

I have this exact issue as well, and it is completely maddening. Luckily I have a machine in the office that doesn't have the latest MacOS Sequoia update so I can still print from it. 

[robh49258699 · Accepted solution]

If it helps anyone else, I just got mine to work by downloading and installing the latest Sequoia developer beta 4 release. Once the beta 4 was finished installing the printer dialogue boxes once again allow a printer to be selected.

[davecourtemanche]

That makes it sound like a Sequoia issue, rather than Acrobat (or Adobe). I wonder when that update to 15.0.1 will push out.

[quirky_coder5990]

It is a Sequioa issue, since Apple "Pages" files won't tprint either. 

[katie28812545qky0]

This also worked for me

[Michael at BMcP]

Hi, I can confirm that Mac OS 15.1 has solved this problem – Thanks to everyone who took the time to reply.

[Mason38660773pswa]

Updating worked for me. Thanks

[quirky_coder5990]

I had no issues with Mac 15.1.  It started with the update to 15.1.1

[kglad]

robh

thanks for the solution.

[tvkeg1]

Hi all. I have 15.1.1 but still get the printing issues with Adobe Acrobat Pro DC (Version 2022.002.20191). I don't believe there is an issue with my printer as I can print from Word etc and AirPrint from ipad/iphone. Is anyone using the subscription version of Adobe and having the same problem with Seqouia?

[tvkeg1]

Hi there - I have already installed Sequoia 15.1 on my Apple M1. I am using Adobe Acrobat Pro DC Version 2022.002.20191 (Continuous Release) and my files won't print. Everything is up to date as far as I'm concerned. I don't know whether I can uninstall 15.1 and reinstall with a Beta version - I'm not that savvy. Appreciate any help please - it's frustrating as I updated Acrobat as my 2017 version stopped printing once I updated to Sonoma and I thought the newer version would solve the problem given that I searched for posts regarding compatibility with Sequoia before purchasing.

[DavidFPA]

It seems like an Adobe problem with Sequoia 15.1.1 -- Apple Preview has no issue with printing an entire multiple page PDF, while Adobe Acrobat DC stops after printing the first page.  Uninstalled the Adober software and the printer, and re-installed both and the behavior persists.  Below is the version detail for my Adobe Acrobat version.

For now -- I've set Apple Preview as my default handler for PDF files until a fix appears.

[quirky_coder5990]

Yes, I'm having the same issues. I can print fine from my oPhone but not from my MacBook Pro, since it updated to the last Sequioa version.  And unfortunately, it's not just pdf's--it's not printing anythingl  Looks like it's going to print and then it says "stopped" and that's it. My printer is an Epson ET-3750.  I have the lates driver from Epson--doesn't work. ALld the Epson software is "up to date".  Same thing happened a while back, like at least a yr, I think, until a new driver was put out. It's a pain, but at least I can print from my phone--haven't tried the iPad. I spent 3 hr the other day trying to figure out the issues and a possible solution, and from all I read, there's nothng we can do except wait for anupdated driver. 😩

[BeeKayArrEss]

hi.. i noticed in Sequoia 15.1.1 (using proper Epson drivers.. that i RE-installed a few times to see if that was the problem) that Acrobat now launches that 'helper' app "Adobe Distiller" (it might have always done that but NOW it shows up in teh dock when you get started)  when i first started printing PDF's  after i updated to 15.1.1   and DISTILLER would get stuck halfway and not be able to print... I went to the chat.. got an agent to take over my desktop and show him what was going on.. he was very surprised.. and couldn't fix it until he downloaded a whole new version of a few files.. and we got it working.. but it is FOR CERTAIN a problem with Adobe / Apple and  CAN be fixed by Adobe  working around something APPLE did most likely.. and should be in the next iteration of either the OS or Adobe CC... cuz.. until that happens.. you might as well take a dead chicken, put it in a bag and swing it over your head and chant some voodoo and hope...   what is very weird is that printing is STILL a problem (double sided printing defaults to page 1 oriented one way.. and the back of page 1 is upside down.. no matter what settings you put for short/long binding.. ) but not lethal...  AND printing works so much better in adobe CC on my OLD 2009 iMac running OCLP version of SONONA??   faster.. accurate etc.. so.... ???? something as basic as being able to PRINT still haunts the MACos.. but teenage girls can post endless taylor swift cat video on their phones and put filters on their faces without any issues.. good job apple, man i miss steve..