MacOS Sequoia - Adobe Acrobat Pro - Printing Issues

[Sandy Point Resorts]

Hi There!

I was wondering if anybody else has had printing issues since updating to macOS Sequoia? I am trying to print on my PIXMA Pro-100 and need to enter the page setup dialog to select borderless printing, however, since updating under the "Format For" none of my printers show up.

I am using a Macbook Pro with Adobe Creative Cloud. My Adobe Acrobat Pro is running version 24.1

If anybody has any suggestions, I'd be happy to try them out. 

Thanks!

[DvP]

Have had same problem since Sequoia update. Did as above from ChristianBlaise and  checked  'print as image'  . All working again. Hope it lasts.

[DvP]

Oh bother ,  my fix didn't last.  Back to an expensive Adobe product that wont print. All printers show up and I can adjust settings etc but I just get Adobe note: 'Document Can Not Be Printed'.

added to this broken Adobe product ( Pro) now is when editing/filling in  a pdf doc Adobe shuts / closes down when  I try  to choose a different text font size.

[tvkeg1]

Hopefully it’s not another ploy to have us all change to an annual
subscription!! Surely a fix can’t be too hard.

*Kaye Griffiths*

[DvP]

Oh I am on annual subscription thus why it's so frustrating. Paying for a broken product  and seems little interest from Adobe as they've had plenty of notice to create a fix. So is Adobe failing in the most simple manner of  consumer rights by not supplying a product to the specs it's stated as? 
Appears the only real solution is to go looking for a different product for printing / editing pdf's. 

[tvkeg1]

I have to use “Preview” to print - haven’t tried any other program for
editing of PDFs as Adobe has always been the “go to” option. There seems to
be plenty of scammers in the world - perhaps they could be better employed
to arrange a fix for the printing issue. Stupid to use one product for
editing etc and then having to open another program to print.



*Kaye Griffiths*

[DvP]

I'm heading off to PDF Expert + Pro Scanner ( they are very legit , no scam) and at near only 50% of the cost I'm paying now  for Acrobat Pro . I am rather suprised at Adobes lack  of interest or concern  and lack of a fix. Being that we pay for Acrobat Pro it is 100% unacceptbale that we  have to use preview to print.

Perhaps as you  said ( and is same for me) that Adobe is your 'go to'  ( and was mine until in about 5 mins when I cancel ) that they are taking advantage of that loyalty. Very disappointed in Adobe.

[Michael at BMcP]

Hi, I have this problem too,  after updating to MacOS Sequoia. I have installed the latest MacOS update - 15.0.1, re-installed printer drivers, updated Acrobat. No printer is available in page setup only 'any printer'. Also relevant paper sizes are missing from 'paper size' – I had to create custom paper sizes to get round this. When printing from Preview the paper sizes are available, so it is an Acrobat problem. Please see attached screengrab for reference. 

[katie28812545qky0]

Hey, this is exactly the issue I am still experiencing two+ weeks on from updating. Have reinstalled printers, driver, adobe creative cloud and all apps, everything. Preview does not have this issue so I am printing everything from that, but it is incredibly annoying to not be able to print direct from my adobe apps.

[Michael at BMcP]

I have the exact same problem. In addition, Acrobat crashes a lot when printing - this is a part of the error message -

Crashed Thread: 36 Dispatch queue: com.apple.printingplugins.printerpopup

Has anybody else experienced this?

In addition, Acrobat crashes at least 6 times a day – Is Adobe going to fix this?

[AED]

I also am having the same general print problem and also have had numerous crashes since I updated to the latest  Adobe applications (as well as MacOS 15.0.1 (Sequoia)

[davecourtemanche]

Update to Sequoia 15.1.1. That should fix the issue.

[tvkeg1]

Done that - now on 15.2

*Kaye Griffiths*

[DvP]

My Adobe problems only started after actually updating to  Sequoia  15.1.1  a  few months ago.

[tvkeg1]

I had upgraded my Acrobat to the 2020 version as I had printing problems
with Sonoma. Sadly the problem still wasn’t fixed as I thought the newer OS
meant I’d need to upgrade my Acrobat.

*Kaye Griffiths*

[robh49258699]

I have this exact issue as well, and it is completely maddening. Luckily I have a machine in the office that doesn't have the latest MacOS Sequoia update so I can still print from it. 

[robh49258699 · Accepted solution]

If it helps anyone else, I just got mine to work by downloading and installing the latest Sequoia developer beta 4 release. Once the beta 4 was finished installing the printer dialogue boxes once again allow a printer to be selected.

[davecourtemanche]

That makes it sound like a Sequoia issue, rather than Acrobat (or Adobe). I wonder when that update to 15.0.1 will push out.

[quirky_coder5990]

It is a Sequioa issue, since Apple "Pages" files won't tprint either. 

[katie28812545qky0]

This also worked for me

[Michael at BMcP]

Hi, I can confirm that Mac OS 15.1 has solved this problem – Thanks to everyone who took the time to reply.

[TWArchitects]

Updating worked for me. Thanks

[quirky_coder5990]

I had no issues with Mac 15.1.  It started with the update to 15.1.1

[kglad]

robh

thanks for the solution.

[tvkeg1]

Hi all. I have 15.1.1 but still get the printing issues with Adobe Acrobat Pro DC (Version 2022.002.20191). I don't believe there is an issue with my printer as I can print from Word etc and AirPrint from ipad/iphone. Is anyone using the subscription version of Adobe and having the same problem with Seqouia?

[tvkeg1]

Hi there - I have already installed Sequoia 15.1 on my Apple M1. I am using Adobe Acrobat Pro DC Version 2022.002.20191 (Continuous Release) and my files won't print. Everything is up to date as far as I'm concerned. I don't know whether I can uninstall 15.1 and reinstall with a Beta version - I'm not that savvy. Appreciate any help please - it's frustrating as I updated Acrobat as my 2017 version stopped printing once I updated to Sonoma and I thought the newer version would solve the problem given that I searched for posts regarding compatibility with Sequoia before purchasing.