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MacOS Sequoia - Adobe Acrobat Pro - Printing Issues

Community Beginner ,
Sep 24, 2024 Sep 24, 2024

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Hi There!

 

I was wondering if anybody else has had printing issues since updating to macOS Sequoia? I am trying to print on my PIXMA Pro-100 and need to enter the page setup dialog to select borderless printing, however, since updating under the "Format For" none of my printers show up.

 

I am using a Macbook Pro with Adobe Creative Cloud. My Adobe Acrobat Pro is running version 24.1

 

If anybody has any suggestions, I'd be happy to try them out. 

 

Thanks!

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1 ACCEPTED SOLUTION
Community Beginner ,
Oct 18, 2024 Oct 18, 2024

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If it helps anyone else, I just got mine to work by downloading and installing the latest Sequoia developer beta 4 release. Once the beta 4 was finished installing the printer dialogue boxes once again allow a printer to be selected.

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Explorer ,
Oct 10, 2024 Oct 10, 2024

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I have the exact same problem. In addition, Acrobat crashes a lot when printing - this is a part of the error message -

Crashed Thread: 36 Dispatch queue: com.apple.printingplugins.printerpopup

Has anybody else experienced this?

 

In addition, Acrobat crashes at least 6 times a day – Is Adobe going to fix this?

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Community Beginner ,
Oct 20, 2024 Oct 20, 2024

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I also am having the same general print problem and also have had numerous crashes since I updated to the latest  Adobe applications (as well as MacOS 15.0.1 (Sequoia)

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Community Beginner ,
Oct 18, 2024 Oct 18, 2024

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I have this exact issue as well, and it is completely maddening. Luckily I have a machine in the office that doesn't have the latest MacOS Sequoia update so I can still print from it. 

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Community Beginner ,
Oct 18, 2024 Oct 18, 2024

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If it helps anyone else, I just got mine to work by downloading and installing the latest Sequoia developer beta 4 release. Once the beta 4 was finished installing the printer dialogue boxes once again allow a printer to be selected.

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Engaged ,
Oct 23, 2024 Oct 23, 2024

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That makes it sound like a Sequoia issue, rather than Acrobat (or Adobe). I wonder when that update to 15.0.1 will push out.

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New Here ,
Nov 29, 2024 Nov 29, 2024

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It is a Sequioa issue, since Apple "Pages" files won't tprint either. 

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Community Beginner ,
Oct 28, 2024 Oct 28, 2024

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This also worked for me

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Explorer ,
Oct 29, 2024 Oct 29, 2024

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Hi, I can confirm that Mac OS 15.1 has solved this problem – Thanks to everyone who took the time to reply.

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New Here ,
Oct 29, 2024 Oct 29, 2024

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Updating worked for me. Thanks

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New Here ,
Nov 29, 2024 Nov 29, 2024

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I had no issues with Mac 15.1.  It started with the update to 15.1.1

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Community Expert ,
Oct 29, 2024 Oct 29, 2024

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robh

 

thanks for the solution.

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Community Beginner ,
Nov 29, 2024 Nov 29, 2024

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Hi all. I have 15.1.1 but still get the printing issues with Adobe Acrobat Pro DC (Version 2022.002.20191). I don't believe there is an issue with my printer as I can print from Word etc and AirPrint from ipad/iphone. Is anyone using the subscription version of Adobe and having the same problem with Seqouia?

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Community Beginner ,
Nov 17, 2024 Nov 17, 2024

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Hi there - I have already installed Sequoia 15.1 on my Apple M1. I am using Adobe Acrobat Pro DC Version 2022.002.20191 (Continuous Release) and my files won't print. Everything is up to date as far as I'm concerned. I don't know whether I can uninstall 15.1 and reinstall with a Beta version - I'm not that savvy. Appreciate any help please - it's frustrating as I updated Acrobat as my 2017 version stopped printing once I updated to Sonoma and I thought the newer version would solve the problem given that I searched for posts regarding compatibility with Sequoia before purchasing.

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Community Beginner ,
Dec 03, 2024 Dec 03, 2024

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It seems like an Adobe problem with Sequoia 15.1.1 -- Apple Preview has no issue with printing an entire multiple page PDF, while Adobe Acrobat DC stops after printing the first page.  Uninstalled the Adober software and the printer, and re-installed both and the behavior persists.  Below is the version detail for my Adobe Acrobat version.

 

For now -- I've set Apple Preview as my default handler for PDF files until a fix appears.

Screenshot 2024-12-03 at 16.06.12.png

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New Here ,
Nov 29, 2024 Nov 29, 2024

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Yes, I'm having the same issues. I can print fine from my oPhone but not from my MacBook Pro, since it updated to the last Sequioa version.  And unfortunately, it's not just pdf's--it's not printing anythingl  Looks like it's going to print and then it says "stopped" and that's it. My printer is an Epson ET-3750.  I have the lates driver from Epson--doesn't work. ALld the Epson software is "up to date".  Same thing happened a while back, like at least a yr, I think, until a new driver was put out. It's a pain, but at least I can print from my phone--haven't tried the iPad. I spent 3 hr the other day trying to figure out the issues and a possible solution, and from all I read, there's nothng we can do except wait for anupdated driver. 😩

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New Here ,
Dec 07, 2024 Dec 07, 2024

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LATEST

hi.. i noticed in Sequoia 15.1.1 (using proper Epson drivers.. that i RE-installed a few times to see if that was the problem) that Acrobat now launches that 'helper' app "Adobe Distiller" (it might have always done that but NOW it shows up in teh dock when you get started)  when i first started printing PDF's  after i updated to 15.1.1   and DISTILLER would get stuck halfway and not be able to print... I went to the chat.. got an agent to take over my desktop and show him what was going on.. he was very surprised.. and couldn't fix it until he downloaded a whole new version of a few files.. and we got it working.. but it is FOR CERTAIN a problem with Adobe / Apple and  CAN be fixed by Adobe  working around something APPLE did most likely.. and should be in the next iteration of either the OS or Adobe CC... cuz.. until that happens.. you might as well take a dead chicken, put it in a bag and swing it over your head and chant some voodoo and hope...   what is very weird is that printing is STILL a problem (double sided printing defaults to page 1 oriented one way.. and the back of page 1 is upside down.. no matter what settings you put for short/long binding.. ) but not lethal...  AND printing works so much better in adobe CC on my OLD 2009 iMac running OCLP version of SONONA??   faster.. accurate etc.. so.... ???? something as basic as being able to PRINT still haunts the MACos.. but teenage girls can post endless taylor swift cat video on their phones and put filters on their faces without any issues.. good job apple, man i miss steve.. 

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