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Community Expert
June 16, 2023
Question

Mail system refuses to send PDF: Pdf.Exploit.CVE_2017_2957-5633730-0

  • June 16, 2023
  • 2 replies
  • 477 views

Hi,

 

In FrameMaker I had created a PDF without any scripting or macro content.

When I wanted to send it to an external contact, the mail system stopped the e-mail with this message:

Pdf.Exploit.CVE_2017_2957-5633730-0

I found this message only on this site:

https://lists.archive.carbon60.com/clamav/virusdb/69282

 

This is the first time that I got such a message.

I saved the PDF as an optimized PDF and discarded some items which could have an impact. However, I do not know, if this was correct. It seems that the mail server let the e-mail pass now.

Is there anything which I should check in the Preflight tool?

 

Best regards

 

Winfried

This topic has been closed for replies.

2 replies

Brainiac
June 16, 2023

Nothing you can do to predict or prevent false antivirus hits. Nothing wrong with your PDF. Yes, it's frustrating.

Brainiac
June 16, 2023

Unfortunately virus checkers do have false hits. It's a constant and serious problem.

Community Expert
June 16, 2023

OK. So nothing which I could check in advance?