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NetPixel
NetPixel
Inspiring
April 7, 2024
Question

Make Acrobat Pro remember last window state, position and monitor

  • April 7, 2024
  • 1 reply
  • 2477 views

I am struggling with the Acrobat application, all the time I open a PDF, the Acrobat window has a random position.

Is there a way to make things very simple: force the application to remember its last monitor and maximized state? Virtually all other applications in this world simply remember their last window state and monitor, only some Adobe apps (Illustrator, Indesign for example) are a mess.

If I open a PDF, make Acrobat maximized, it is ok, closing and immediately reopening the PDF, restores the last, maximized state of the window. However, after some time, opening again a PDF, will start Acrobat non maximized, slightly smaller than the monitor area. Another day, another computer start, yet again starts Acrobat having a random, non-maximized window size.

There is a setting, Preferences -> Documents -> [ ] Restore last view settings when reopening documents, this is turned off.

Is there any other setting which controls the window size? Or is this another annoying UX bug?

 

This topic has been closed for replies.

1 reply

Amal.
Community Manager
Amal.Community Manager
Community Manager
April 12, 2024

Hi there

 

Hope you are doing well and thanks for reaching out.

 

Have you started experiencing this issue recently after the update?

 

I have tried to reproduce the issue at my end and it is working fine.

 

What is the version of the Acrobat DC you are using? To check the version go to Help > About Acrobat and make sure you have the recent version 24.02.20687 installed. Go to Help > Check for updates and reboot the computer once.
 
Also try to repair the installation from the help menu (Win Only) and see if that works.

 

Let us know how it goes.

 

~Amal

NetPixel
NetPixelAuthor
Inspiring
April 15, 2024

Hi Amal,

 

Sincerely this "latest version" or "update" thing does not apply anymore. Since "Adobe Creative Cloud" automatically updates all software, the answer is "Always the latest version".

 

The "After update" question does not apply as well, since the updates are performed in the beackground and I am not aware when does it take place.

 

The current version (as I am writing this) is Version 2024.001.20643

 

Of course, these "reboot", "clear settings" things do not help as well. I have more computers (I have more Creative CLoud licenses) and I am experiencing the same thing on all computers, all the time.

Amal.
Community Manager
Amal.Community Manager
Community Manager
April 15, 2024

Hi there

 

The version 24.0120643 is not the latest version please update the application to the recent version 24.02.20687 from the help menu > check for updates and reboot the computer once.

If the issue still persists, would you mind collecting the Adobe CC logs https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html , Procmon logs (Win Only) https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/acromonitor.html and and share them via any cloud storage. Just upload the log file to the cloud and generate the link and share that link with us for further investigation.

Regards
Amal

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