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Known Participant
June 24, 2019
Question

Make the view settings stay

  • June 24, 2019
  • 1 reply
  • 2078 views

Even after making the setting in the preferences > Documents > Restore last view settings when reopening documents. It does not stay put. Can anyone please help?

I don't think 'Creating PDFs' is the right community. But I cannot help, it forces me to take something.

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1 reply

try67
Community Expert
Community Expert
June 24, 2019

It's possible the file you're opening has a setting (or even a script) that overrides this option.

Do you have Acrobat? If so, look under File - Properties - Initial View. What does it say there?

sajit63Author
Known Participant
June 24, 2019

No, there isn't any script. This happens with multiple doc files that are created from Word. I think the setting,

preferences > Documents > Restore last view settings when reopening documents, is about the view of a document when opened again and not about the menu bar.

This is what it turns out to be,


and this is what I want it to be,


Meenakshi Negi
Community Manager
Community Manager
June 26, 2019

Hi Sajit,

The preference option "Restore last view settings when reopening the document" refers to the view settings of the document. That refers to the changes you made to view the document last time will be there when you reopen the document. It will not add up the tools to the menu bar.

If you need to add those tools in the menu bar so that next time you open the application they appears there, you can customize the toolbar in Acrobat.

It seems that you are using an old version of the application. Could you please confirm the Acrobat version you are using?

To check the application version, go to the Help menu in the application window and click on About Acrobat.

Let us know if you need any help.

Regards,

Meenakshi