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Tiger_words
Tiger_words
Inspiring
December 6, 2024
Answered

Man do I despise Acrobat

  • December 6, 2024
  • 2 replies
  • 2974 views

For years I had a version of Adobe Acrobat 9.0 (that I paid for) that I ran on my Windows machine and worked pretty well to modify PDF documents.  Well the geniuses at Adobe got me the other day.  Somehow I managed to agree to an update and now the program is GONE and I no longer have the ability to edit PDF documents. Every time I try I am pay-walled.  Totally sucks.  And on top of that, I now have worthless McAfee on the machine.  Thanks Adobe!

I am going to try to reinstall it but if I can't, there is no way this Darth Vadar of a company will ever get one cent out of me forever.  

Edit: Found the installation disk and am back up and running with my old-school stand-alone desktop version that doesn't require a subscription.  Ha ha.

Correct answer Tiger_words

what version is installed?


Well I figured it out.  Adobe's Darth Vadar persona surfaced again today and I was able to recreate what happened to my Adobe Acrobat Pro: I tried to open Adobe Reader and it offered an update.  However, in order to update Adobe Reader, it required that all prior versions be uninstalled (See attached screenshot).  A month ago naive me didn't realize that this would uninstall everything (including Acrobat pro) but this time I caught it and declined.  Phew.  But at least this answers the question of whether it came from Adobe - it clearly did.  Terrible practice they've done to sell software.  No wonder I detest Adobe.

2 replies

Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
December 6, 2024

MODERN OPTIONS:

FREE Acrobat Reader -- view, comment, print & sign PDF.
https://acrobat.adobe.com/acrobat/pdf-reader.html

Paid Acrobat Pro -- the complete solution for creating and saving PDF.
https://acrobat.adobe.com/acrobat/acrobat-pro.html


Nancy O'Shea— Product User & Community Expert
Tiger_words
Tiger_wordsAuthor
Inspiring
May 10, 2025

Well in this post I vowed to never give Adobe a nickel again. But I was at a computer where I needed it so I decided to subscribe monthly. Guess what? When I tried to cancel they wanted to whack me $125. 

 

 Truly a reprehensible company. Glad they're getting sued.

kglad
Community Expert
kgladCommunity Expert
Community Expert
May 10, 2025

you subscribed to an annual subscription.  ie, you made an annual commitment.  with a monthly plan there's no such thing as a penalty for early cancellation. 

 

learn more about the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html


    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    December 6, 2024

    adobe hasn't had an acrobat 9 update in many years, so it's not clear where that update arose.

     

    and while you can reinstall but you can't activate so you're limited to 30 days on each computer unless you're willing to expend a lot of time.

    Tiger_words
    Tiger_wordsAuthor
    Inspiring
    December 6, 2024

    Right, that's what I'm saying I had it for years. I paid for the program and installed it and everything was fine. I never needed to update it or anything. Until this week when Adobe decided to force an update on me. And of course they want me to pay. I absolutely hate this company now I will never give them a nickel and I will always tell people how much I hate this company. I've already found a different version that was free which enabled me to do what I needed to do with this document.  I still have to locate the Adobe installation disc to see if I can reinstall it. It's annoying what this company does in order to make money.

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    December 6, 2024

    why do you think this came from adobe?  ie, what were you trying to do when you were presented with an update?

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