me equivoque al escoger el plan

Question

Hola, queria contratar un plan mensual pero me equivoque y contraté un plan anual con pago mensual, ahora non puedo cancelar el plan porque me van a cobrar una penalización de 70 mil pesos chilenos, y yo solamente quería usar el plan por un mes y luego cancelarlo como lo habia hecho antes. Alguien sabe que puedo ahcer al respecto? no me quiero quedar con el plan por un año, no me interesa tenerlo.

S_S · Answer

Hi @Katherine27427080nayq,

Hope you are doing well. Sorry for your experience with the subscription and cancellation.

For cancellation, you can visit the given link: How to cancel Adobe trial or subscription.

If you still have the issue and want further assistance, you can have a word with our support team, as they will be able to assist you on a real-time basis: Contact Customer Care

Hope this helps.

-Souvik.

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