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Microsoft Office 2010 and Acrobat 9

Forum|Forum|15 years ago
May 6, 2010
5 replies
65539 views

I have a PC with Microsoft Office 2010 (RTM, not the beta) and Acrobat 9 Professional. (They were installed in that order as well.)

There is no indication when you are in Word, PowerPoint, etc. that Acrobat is present.

Our company previously used Office 2003, and the PDF maker showed up in the form of toolbar buttons and menus. But in Office 2010, I don't see anything.

When I go into the Word Options / Add-ins, PDF Maker is present, not disabled, but I'm not really sure how to use it within Word.

Anyone have any ideas? Thank you.

This topic has been closed for replies.

Correct answer Prestige Tech

Bill is correct about this. The following article explains this problem further... http://ptihosting.com/blog/it-blog/microsoft-office-2010-rtm-and-adobe-acrobat-incompatible/

A

Anonymous

It seems that Acrobat 9 Pro no longer works with Office 2010.

I used to be able to create PDF files from Word 2010 files using the Acrobat 9 Pro "Create > PDF from File" option, as described on the following Acrobat page,:

http://kb2.adobe.com/cps/843/cpsid_84399.html

But now I get a Security Warning error message about "Office always trusting Macros from this source".

I've tried to flip the Security Level in Word 2010, but no luck.

I believe that MS released an update that clobbered the ability for Acrobat to create PDF files from Office 2010.

Does anybody else have this new problem?

MichaelKazlow

Legend

Acrobat 9 has never been compatible with Office 2010. Some people have gotten it to work partially, but Adobe claims it is not compatible. I believe them.

G

gkaiseril

Inspiring

I'd like to reinforce the fact that Acrobat 9 DID work with my Word 2010 files on a Windows 7, 64-bit system (see my link from the Adobe site for details on how Acrobat works with Office 2010 files). However, Acrobat 9 was never ~integrated~ with Office 2010.

That said, Acrobat 9 no longer works with my Office 2010 files. This is after an MS update was automatically applied to my system.

I am not about to bang on Adobe WRT keeping up with MS updates--the packaging never did say that Acrobat is supported by Windows 7 or Office 2007 or Office 2010. However, the page I linked to DOES state that you can use Acrobat to create PDF files, which is what I'm trying to do, and why I paid Adobe $500 for the software.

While Word 2010 does have a Save As PDF option, the Word PDF creator does not work very well and the PDF files it creates for me cannot be viewed on Macs (I have a special font).

> That said, Acrobat 9 no longer works with my Office 2010 files. This is after an MS update was automatically applied to my system.

So how is MS updating their system letting everyone blame Adobe for the problem. Adobe has a lot of software that needs to be updated because of Microsoft and Apple upgrading the 64 bit OS. And a lot of software companies are struggling with this issue.

It will resolve with time.

This is a user to user forum and there is very little the responders here can do.

Ever wonder why large organizations are not having this problem?

It is not that they are given special versions of software. They did their homework and may have bought one copy of the OS and software and found that it was not cost justifiable to make the move. That is why many are still using Windows XP and MS Office 2003 and Acrobat 8 or 9. Having to replace all the system units and software at one time is expensive, it takes a lot of time to test all the application software and develop replacement templates and macros unique to an organization, test all the mobile devices integration, and then you have the lost time with learning the new interface.

Does everyone understand why Windows XP is still being updated by Microsoft, even though 2 years ago they stated they would no longer support Windows XP?

R

rtpdkr

Participant

This issue has troubled me as well. I am finding several issues with Acrobat 9's PDF Writer in a Win 7 x64, IE 8, Office 2010 environment.

For Office 2010, however, it is not really an issue. Office 2010 has built-in capabilities to print documents as a PDF:

Go to File -> save or send and you will find a button "create a PDF or XPS document"

Use that to create PDFs from Office 2010 documents / spreadsheets / presentations.

I am still having big issues printing from IE 8, but that is another subject ...

Hope that this is helpful,

RP

W

wesgrasty

Participant

I upgraded to Office 2010 as well, but I have kept Office 2003 installed. I get an error when trying to convert a pdf to a Word doc, probably because it is accessing Word 2010. So is there a way to ensure that it tries to convert to my Word 2003 that is installed? Perhaps that would work.

B

Bill12

Inspiring

You should be able to print to the Adobe PDF printer from either OFFICE 2003 or OFFICE 2010. You should be able to use PDF Maker in OFFICE 2003, but not OFFICE 2010. The problem with trying to convert a DOC file directly in Acrobat is it will go to the default WORD -- WORD 2010 in your case. You might be able to change the system default and then get it to work with OFFICE 2003 as a result. An annoying feature about OFFICE 2007 (proably also in 2010) is that I can not use the equation editor when in the compatibility mode -- the new eq. editor only works in the DOCX mode. I am debating trying to install the OFFICE 2003 eq editor. Fortunately, I use a different technical word processor and so it is not a big deal.

P

PsycoRant

Participant

I spent a fortune on Acrobat Pro Extended only to find out that it has limited compatibility with Office 10 and the bundled Presenter has none.

What is wrong with Adobe that they don't keep pace with Microsoft?

Content edited because it was not consistent with the requirements of the Adobe Community Guidelines. For more information, please see our Adobe Community Guidelines and adobe.com Terms of Use.

Message was edited by Jochem van Dieten

L

Laurent_BLONDEL__FR_-upgFvE

Inspiring

Other Post with this PB : http://forums.adobe.com/thread/628487?tstart=60

Official ADOBE Response is : Migrate to ADOBE Acrobat 10 to fix this issue

I migrate last year to ADOBE Acrobat 9 (cause I migrate from XP to Seven) ... and this version (9.3.2) won't be fixed to work with Office 2010. I agree that they can't fix every version but at least N and N-1

A

Anonymous

I have Adobe Acrobat 9.3.2 installed on my system. I will be ordering Office 2010 as soon as it is released, probably tomorrow, June 15. Frankly, I do not see any real problem if you can still print to the Adobe PDF Printer to create your PDF from any Office 10 application.

Ken Friedman

B

Bill12

Inspiring

Good chance it does not work. Every time MS releases a product, Acrobat has to go back to the drawing board to fix the PDF Maker option. However, there may be various things to check. One that that the toolbar is selected to appear (assuming it is in the list). There should normally be an Acrobat menu on the menu line. If those do not show, then it is likely that AA9 PDF Maker is not compatible with OFFICE 2010.

You should still be able to print to the Adobe PDF printer.

P

Prestige TechCorrect answer

Participant

Bill is correct about this. The following article explains this problem further... http://ptihosting.com/blog/it-blog/microsoft-office-2010-rtm-and-adobe-acrobat-incompatible/

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