Microsoft sensitivity labels hangs after attempted login to M365

Question

When I attempt to "Select a Microsoft Sensitivity Label" under Protect I get a dialog box to sign into Microsoft Purview Protect of which I am global admin.

However, after providing my M365 purview credentials, Actobat hangs indefinitely.

I followed all these instrcutions and set all the regex settings as indicated> https://helpx.adobe.com/enterprise/kb/mpip-support-acrobat.html

Does anyone have this actually working on their system? How did you do it?

Thanks,

Tim

Tim31664046qv7f · Answer

Ok, I beleive I figure out the problem. The "Select a Microsoft Sensitivity Label" feature under Protect does not work with the 64-bit version of Acrobat Adobe. After uninstalling the 64-bit version and installing the 32-bit version I was able to get it to work where I am also a global admin for our M365 tenant so Adobe has the right permissions to allow this feature to work for all users of your M365 tenant after the first login and acceptance.

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