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I have a user that can not save a PDF file from Adobe Acrobat Standard to any other file format (jpeg, word, eps, etc.) It only has PDF as the file format selection. I have the same Creative Cloud he does and I have the options to save as any format I want. He can't do it on his old PC or new PC. Any suggestions? Not seeing much on the web.
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Same issue with our Adobe Acrobat Pro DC.
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I believe Adobe, in their wisdom, moved all these things to File > Export.
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This is a bug (or a new feature?) of the 64bits version.
You must use "Export To"
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In the preferences of Adobe Acrobat disable the entry "Show online storage when saving files".