Missing PDF Toolbar in IE8

[Bob_Zingo]

Hi.

Running Win7 with IE8 and Acrobat 9 Standard.  For some reason after I installed Acrobat 9, IE8 does not load the Adobe tool bar.

In IE8 Under Tools > Manage Add-ons (Currently loaded add-ons) I can see the following:

1. Adobe PDF Link Helper
2. Adobe PDF Conversion Toolbar Helper

3. SmartSelect Class

What I do not see listed is just simply "Adobe PDF"

Anyone know how to get it back?

This is what it should look like (snap shot taken from another machine).

[Bernd Alheit]

Activate 'Adobe PDF Conversion Toolbar Helper' or look at the other machine.

[Bob_Zingo]

Bernd thanks for the reply.

All three of the items listed in my original note are already showing as "enabled" under Manage add-ons > Currently loaded add-ons.

But still, no PDF tool bar in IE8.

[Bill12]

I went to VIEW>Toolbars and disabled the Adobe PDF toolbar. I then reenabled it and it came back. This is apparently and issue with an IE8 update.

[Bob_Zingo]

I'd do that, if I could.

Unfortunately there isn't any PDF toolbar menu item, at all.

[Bill12]

Use F8 or F9 to get the toolbar back. One is for the toolbar and the other for the menus. You may have accidentally turned the toolbars off, or that happened with a PDF that was set to turn them off.

[Bob_Zingo]

Bill,

F8 and F9 don't have any functionality at all with IE8 that I'm aware of.

Here's the screen cap below.  Note there is no "Adobe PDF" menu item at all.

[Bill12]

Opps, sorry. I was thinking AA at the time and not IE. The PDF bar should be listed under the view>toolbars. I had inconsistent results with this button, but it did give me the desired toolbar item.

[Bob_Zingo]

Nope, not there either...

[Bill12]

Try checking TOOLS>Manage Add-ons and see if the Adobe items are enabled. I have 4 Adobe related items enabled with AA7 in IE8. It sounds like you have Acrobat disabled. Sorry to be slow to get back to IE8, but it is not my preferred browser.

[Bob_Zingo]

Hi.

Running Win7 with IE8 and Acrobat 9 Standard.  For some reason after I installed Acrobat 9, IE8 does not load the Adobe tool bar.

In IE8 Under Tools > Manage Add-ons (Currently loaded add-ons) I can see the following:

1. Adobe PDF Link Helper
2. Adobe PDF Conversion Toolbar Helper

3. SmartSelect Class

What I do not see listed is just simply "Adobe PDF"

Anyone know how to get it back?

[Bill12]

What version of AA9?

[Bob_Zingo]

Hi.

Running Win7 with IE8 and Acrobat 9 Standard.  For some reason after I installed Acrobat 9, IE8 does not load the Adobe tool bar.

[Bill12]

AA9 is at AA9.3 as I recall. Are you running AA9.0? If so, then install all of the updates in order and try again.

[Bob_Zingo]

AA9.3

[Bill12]

Drat, I thought maybe an update would help, but you are already there. I am running out of ideas, but would suggest a repair on Acrobat (done from the control panel>add & remove programs (in XP, a bit different in VISTA).

[Bob_Zingo]

Unfortunately there is no repair option under control panel>add & remove programs.

[Bill12]

In VISTA it is at Control Panel>Programs and Features. I selected Acrobat and it started the process, coming to a point of allowing me to modify, repair, or uninstall. Of course I cancelled, but that is the location. As I indicated the location was different in VISTA where there is no Add & Remove Programs.

[Bob_Zingo]

Bob thanks, but unless I know this is the expected behavior in Win7 with AA Std 9.0, I'd be reluctant to try it.  What if it doesn't offer me the repair option, and instead fully un-installs the application.  Then I'd have a lot more work.

[Bernd Alheit]

You can use the repair option in the help menu of Acrobat.

[SLBseeker]

Having a similar problem with IE8. Have Acrobat Pro 9 too. I enabled in IE8 pdf but no toolbar shows up anywhere. Have Windows 7 too. Also, in older IE version, when I right click the mouse, convert to pdf and append to pdf were there. With IE8, nothing. I know I can convert using Acrobat Pro 9, but prefer the convenience on IE8. Have you solved the problem yet?

Message was edited by: SLBseeker

[Bob_Zingo]

Nope... it remains an unsolved mystery.

If I recall correctly, most of the methods that were suggested for "fixing" the

problem were fairly involved, including re-installing windows.  So I just left

it alone.

[SLBseeker]

Having a similar problem with IE8. Have Acrobat Pro 9 too. I enabled in IE8

pdf but no toolbar shows up anywhere. Have Windows 7 too. Also, in older IE version, when I right click the mouse, convert to pdf and append to pdf were there. With IE8, nothing. I know I can convert using Acrobat Pro 9, but prefer the convenience on IE8. Have you solved the problem yet?

[Sasha_G]

I've got the same issue with one user.

Tried to reset IE 8 to default settings as per: http://windows.microsoft.com/en-GB/windows-vista/Reset-Internet-Explorer-8-settings

No luck with that.

I also did all updates for Adobe 9 Pro, and this didn't help either.

What I noticed is that it works fine when you login under different user account. I understand that this isn't the best solution, but you might want to re create your account and see if it'll work.

Regards,

Sasha

http://www.semargl.ca

[taffybach]

I've just had the same problem with Adobe X.

After a little digging on forums and finding no real answer I had a lateral think and found the problem.

You need to fix this in the Adobe reader sofwtare NOT in IE8.

Open up Adobe reader.

Go to Edit -  Preferences

Click on Internet

Remove the Tick from the Display in read Mode by Default box

You should now find that the toolbar is back when you open a PDF in IE8.

Hope this works for you - it did for me.

Rgds

taffybach