Missing PDFMaker Files Error

New Here ,
Sep 20, 2022 Sep 20, 2022

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When trying to create multiple PDFs from files, I keep getting an error message saying "Missing PDFMaker files". I am using Windows 10 and Acrobat Pro DC.

I have tried reinstalling it, re-enabling Adobe PDF Maker addin in excel and word but nothing seems to have worked.

It appears to be failing at the initial stage and is unable to open the original document to be converted.

Any help would be greatly appreciated.

Thanks

TOPICS
Create PDFs , Edit and convert PDFs , General troubleshooting

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Adobe Employee ,
Sep 20, 2022 Sep 20, 2022

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Hi @Martyn262025138a2g 

 

Hope you are doing well and am sorry for the trouble. Please go through the help page https://helpx.adobe.com/acrobat/kb/troubleshoot-acrobat-pdfmaker-problems-office.html and see if that works.

 

Please share if it's an issue with a particular file or with all the files. Please try with different files and see if that works. Also, check for any missing/pending updates for MS office and try updating it and check.

 

You may also try to repair the installation of Acrobat from the help menu (Win Only) and reboot the computer and see if that works for you.

 

Regards

Amal

 

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New Here ,
8 hours ago 8 hours ago

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Hi Amal

 

I've been throught the help page already but unfortunately that was no help. I had run the installation repair as well as a complete delete and reinstall, neither of which helped.

 

The odd thing is that this is the only function of Acrobat DC that appears not to work and is failing at the initial step of opening the original document to be PDF'd.

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