Missing Preflight Profiles

[karen29168425v9zv]

Hi,

I am missing all the Preflight Profiles. I have tried fixing the install, Uninstalling and reinstalling to no avail. This is what it looks like when I open the dialog box: 

It's empty.

What can I do? I need this function for work.

Karen Harper

[kglad]

https://helpx.adobe.com/enterprise/using/customize-creative-cloud-app.htmlin the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

<moved from using the community>

[AkanchhaS]

Hi @karen29168425v9zv 

Sorry for the delay in acknowledgment.

This issue was reported with the earlier version of Acrobat. Kindly update your application and install the latest patch.

Acrobat and Reader official update  23.003.20215 is now available. This update will be automatically pushed to all existing installations of Acrobat and Reader. If you want, you may also manually trigger the update early by opening the application and going to Help > Check for Updates>reboot Acrobat.

More information about this release is here: Release Notes | Adobe Acrobat, Reader

Thanks,

Akanchha