Skip to main content
N
ninad62564843
Participant
January 25, 2024
Question

Missing required system fonts or cmap files

  • January 25, 2024
  • 1 reply
  • 2011 views

Has anyone had an issue when opening a PDF where they get an error message "Missing required system fonts or cmap files" and cannot view all of the PDF?

I can see the first page of each file I export/download, and then each subsequent page has the error message.

I have changed nothing in my system with adboe or the software I am downloading the PDF from. Issue occurs in different browers.

    1 reply

    Amal.
    Amal.
    Legend
    January 25, 2024

    Hi @ninad62564843

     

    Hope you are doing well and thanks for reaching out.

     

    Is this an issue with a particular PDF file or with all the PDFs? Please try with a different PDF file and check.

     

    What is the workflow/steps you are doing to export the PDF from other software? A small video recording of the same would be very helpful for more clarity.

     

    Also make sure you have the Acrobat updated to the recent version 23.08.20470. From the help menu > check for updates and reboot the computer once.

     

    Regards

    Amal

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices