Missing Tools In Acrobat Pro DC

[Nick25569947p0ch]

I am missing all types of tools in my Acrobat Pro DC. Such as Combine Files and Edit PDF. 

I dont have any other version of Acrobat installed and they arent hidden in the more tools section. See screen shots. 

[Alfred22725286h61y · Accepted solution]

Hi James,  I had a similiar issue and was fixed. Here is what I did, hope it works on your laptop:

1. Press Win+R and type in "regedit", then press enter to open Registry Editor

2. Navigate to HKLM\SOFTWARE\WOW6432Node\Policies\Adobe\(product name)\(version)\FeatureLockDown

3. Delete registry values in the right column and voila, problem solved

https://www.adobe.com/devnet-docs/acrobatetk/tools/PrefRef/Windows/index.html

[James25430219tzy1 · Accepted solution]

I've just tried it today and its worked.  I deleted the whole FeatureLockDown folder and restarted the laptop.  To my surprise all the missing tools were back.

Hope that helps 🙂

[Ben31786352rdkd · Accepted solution]

I was able to fix this issue by clicking on 'Menu" then 'Help' then 'install premium features'. Was able to get all the missing tools back.

[Matilda29505521rksr]

we are stil having issues... today im getting the same thing after loggin into another device. ive tried the fixes above and doesnt seem to be working. could i have any other suggestions on what to try?

[Kieran39]

Hi Amal,

I'm having the same issue where I'm subscribed to creative cloud, with full access to Acrobat Pro. However the 'Edit PDF' tool is missing for me. Please can you assit on this?

Best,

Kieran

[sarreneg]

Good day. I/We are also having the same issue. Tried the same accepted fixes, to no avail. We need this for work. Any uodpate to when this might be fixed? Also, is there a way to get around this issue?

On a side note, I do see that we now have a web browser version of the full Acrobat DC caled "Acrobat Web", but this does not help us when security is a concern (Proprietary documents), when any of us are working offline, or working while traveling.

Thank you kindly

[David23139919av8h]

Its a year later - 19th April 2024 - and I am still seeing this on a brand new computer install.

How do I get these options showing on the All Tools list please?

[-nicole_0951]

I was having this issue to but thanks to above post; was able to correct by clicking on 'Menu" then 'Help' then 'install premium features'. Was able to get all the missing tools back.

[David842tampa]

I'm missing the "Add-On Tools" in acrobat. Will they ever put this back. It shows up on our other computer

[Amal.]

Hi @David842tampa 

If you are on the Modern user interface of Adobe Acrobat, please go through the header "Quick tool menu" in the help page https://helpx.adobe.com/acrobat/using/new-acrobat-experience.html and see if that works for you.

Regards

Amal

[Libert34987255kg9h]

I also encountered this issue recently with Acrobat DC Pro.  Tried the steps provided by Alfred, but it didn't work.  I ran all updates, uninstalled and reinstalled, but didn't work.  Since this is in a corporate environment, also logged on as admin and had the user try to login to Acrobat from the admin and still did not work.

Finally, not sure what did it, but I deleted the whole Adobe key in the Policies in registry editor and then uninstalled and reinstalled as a last resort and after reboot, had the user login and the tools all came back.  Since I did all those steps together, not sure if that last reinstall did it or the deletion of the whole adobe, but since I did originally reinstall and that didn't work, I think it's probably removing the Adobe key.  Not sure if there will be issues if you do delete that, but no complaints from the user since.  Hope this can help others.

[Guest · Accepted solution]

I had a similar issue after reinstalling Acrobat 2022 Pro DC 64-bit on a new build with Windows 11 Pro 64 OS, where most of my Quick Tools toolbar icons were invisible (clicking on empty locations would open them).

I suspected it was a display issue, and I found that the new clean install of Acrobat had entered my Dell monitor's icm settings into the 3 options for Color Management in the Preferences menu; i.e., RGB, CMYK & Grayscale. 

Resetting these to default Acrobat entries allowed all the missing hidden invisible tool icons to reappear everywhere.

I hope this relatively easy, but frustrating without any similar Acrobat Forum solutions, may help other users.