Missing uninstaller for Adobe Acrobat Reader DC on a MAC.

New Here ,
Aug 16, 2022 Aug 16, 2022

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Just installed this programme.  I dont think it has installed properly as the measuring bar doesnt work.  The secondary toolbar doesnt appear.  

I thought I would uninstall it and reinstall  again but there is no uninsatller in Finder / Applications on my MAC.

Where do I go from here?  Its not working and I cant uninstall.

Advice please

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General troubleshooting

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Adobe Employee ,
Aug 19, 2022 Aug 19, 2022

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Hi Richard,

 

Thank you for reaching out.

 

Remove the Acrobat Reader DC from the Applications folder to uninstall the application on Mac.

Then remove the files from the Trash folder too. 

Run the cleaner tool (https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html#macintosh) and reboot the mac.

Reinstall Reader DC from the following page: https://get.adobe.com/reader/enterprise/.

 

Let us know how it goes.

 

Thanks,

Meenakshi

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