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moving acrobat pro X to new computer

Community Beginner ,
May 18, 2017 May 18, 2017

Hello, 

I need to move my Adobe Acrobat Pro X to a new computer.  I lost my original CD and box with serial.  What Can I do?

Thank you

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Install update and subscribe to Acrobat
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1 ACCEPTED SOLUTION
Adobe Employee ,
Feb 20, 2025 Feb 20, 2025
LATEST

Hi there

 

Hope you are doing well and thanks for reaching out.

 

Acrobat X is an old and EOL application and not supported on the latest Mac or Windows OS. To know more about the EOL please check the help page (https://adobe.ly/3D38AL1)

 

Hope this info will help.

 

 

Regards
Amal

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Community Expert ,
May 18, 2017 May 18, 2017

secure your serial number first.

download the installation file (link below)

start your installation and activate with your serial number.

if you see an excess activation count error, open acrobat on your old computer>click help>deactivate.  (you can then uninstall, too.)

restart the installation on your new computer.

Individual User Downloadable installation files available:

Download and installation help for Adobe links

Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

And a big thank you to Jim @ Prodesigntools for helping me keep with these links!

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New Here ,
Jan 19, 2023 Jan 19, 2023

These were PERFECT instructions!  Transferring Acrobat X from my old computer to my new one was so easy!  Thank you.

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New Here ,
Feb 19, 2025 Feb 19, 2025

Jag kan inte lyckas aktivera Adobe Acrobat X Pro på min nya dator.
har serienummret och har inaktiverat licensen på den gamla datorn och står nu utan fungernade program, länken till
Ladda ner och installationshjälp för Adobe-länkar verkar inte hitta något dokument enligt anvisningarna.

Har någon någon lösning på detta?

 

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Adobe Employee ,
Feb 20, 2025 Feb 20, 2025
LATEST

Hi there

 

Hope you are doing well and thanks for reaching out.

 

Acrobat X is an old and EOL application and not supported on the latest Mac or Windows OS. To know more about the EOL please check the help page (https://adobe.ly/3D38AL1)

 

Hope this info will help.

 

 

Regards
Amal
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Community Beginner ,
May 18, 2017 May 18, 2017

How Do I get my serial number from my old laptop? I look in the registry and I cant find it.

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Community Beginner ,
May 18, 2017 May 18, 2017

Never  mind , I found it on abode web site

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Community Expert ,
May 18, 2017 May 18, 2017

for others:

you can check your account (if you purchased from or registered with adobe), https://accounts.adobe.com

or if you have your adobe programs installed on another computer you can recover its serial number from that computer, (win:) http://www.belarc.com/free_download.html, (mac:)  https://mac-product-key-finder.com/

otherwise, http://helpx.adobe.com/x-productkb/global/find-serial-number.html

(p.s when using the adobe forums, please mark helpful/correct responses, if there are any.)

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