Must You Be Logged In To Use Individual Subscription ?

Forum|Forum|4 years ago
September 22, 2021
1 reply
555 views

I spoke to someone in tech support and asked if I must be logged in to use Adobe Acrobat Pro DC or can I work offline if I do not intend to store or retrieve from the document cloud. They told me for an individual subscription, you must be logged in online to use the program at all even if you are not storing or retrieving from the document cloud. Is that correct ???

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try67

Community Expert

Yes. Although it might let you work for a bit even if you're offline, but after some time it will need to verify your subscription and if that fails you won't be able to use it until you do.

Q

quaerere scientiamAuthor

Participating Frequently

Yes. Although it might let you work for a bit even if you're offline, but after some time it will need to verify your subscription and if that fails you won't be able to use it until you do.

By @try67

When you write "a bit" do you mean minutes, hours or days ?

Is what is written here still true ???

May 15, 2021

https://helpx.adobe.com/ca/creative-cloud/kb/internet-connection-creative-cloud-apps.html

"When you install Acrobat Pro DC or Acrobat Standard DC, it is installed directly on your computer. The Internet is required to complete the licensing process on the first launch and every 30 days to validate your subscription."

try67

Community Expert

I think it's much less than 30 days, but this is not public information, and it may not always be the same.

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