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Hi Andersonf
We are sorry for the trouble. As described above you are not able to install the latest version and getting the error 'latest version is already installed'
The error is shown due to a missing update for Universal C Runtime in Windows
Please try the troubleshooting steps provided in the help article here (https://helpx.adobe.com/acrobat/kb/error-1722--there-is-a-problem-with-this-windows-installer-packa.html) and see if that helps.
Let us know how it goes
Regards
Amal
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