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April 9, 2020
Question

Need Acrobat X Standard Installer, have product key

  • April 9, 2020
  • 1 reply
  • 580 views

I need to install Acrobat X Standard, but I don't have the installation software.  I do still have our product key.  Can anyone help?

 

Thanks!

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    1 reply

    John T Smith
    Community Expert
    Community Expert
    April 9, 2020

    you may download ONLY if you bought direct from Adobe via download
    -Log-in to your account and click this link https://account.adobe.com/products
    --click Order history on the left and then the link to your order that will show on the right
    --and finally click the link "Downloads and serial numbers" that will appear
    --as always, write the serial number in a text file AND copy that text file and the
    ---download file(s) to an external drive (or two) to be sure you have what you need
    -if you did not buy direct from Adobe via download you must find your original install
    --if you have an Education or volume license you MUST use your original media
    --the link for an Education or volume license download is not available at all
    -if you bought a disc and don't have a drive you will need to buy an external USB drive
    -if you bought a download from a 3rd party vendor you will need to contact that vendor